Staying connected with clients is important: Vakharia

Mahendra Vakharia, MD, Pathfinders Holidays, believes that the key to do business in the time of crisis, as well as after it. “We generated business and revenue during COVID because we remained connected with our clients, kept in touch with them and showcasing them the possibilities and options. Going forward, we will have to do a lot of handholding of our clients throughout the journey, especially regarding their safety and educating them about the protocols and rules,” he said while speaking at the 5th TravTalk Digital Conclave.

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