Tag Archives: CEO

The winners of the 2018 PATA Grand and Gold Awards were felicitated at PATA Travel Mart 2018 on September 14 at the Mahsuri International Exhibition Centre in Langkawi, Malaysia.  PATA Gold Award 2018 for Women Empowerment Initiative went to Peak DMC, India, for empowering women through inclusive work and PATA Gold Award 2018 for Heritage was bagged by Sahapedia for India Heritage Walk Festival. SOTC Travel won the award for Marketing Media – Travel Advertisement Broadcast Media while Yalla Kerala campaign of Kerala Tourism, bagged the PATA Gold Award for Marketing Media – Travel Advertisement Print Media. Cox & Kings India won the award for Marketing Media – Travel Brochure, an experiantial showcase of Indian journeys. The Ultimate Travelling Camp (TUTC) won the PATA Gold Award for Marketing Media – Travel Video. Mario Hardy, CEO, PATA, said, “I would like to congratulate the 2018 PATA Grand and Gold Award winners as well as all of this year’s participants for their submissions. This year’s winners exemplify the true values of the association in working towards a more responsible travel and tourism industry in the Asia Pacific region.” Maria Helena de Senna Fernandes, Director, Macao Government Tourism Office (MGTO), said, “This year’s PATA Gold Award winners present us with yet another wide array of remarkable accomplishments in different branches of the tourism industry. MGTO is honoured to help facilitate this PATA awards programme in inspiring tourism stakeholders throughout the Asia Pacific region.” This year’s awards attracted 200 entries from 87 organisations and individuals worldwide.

The International Air Transport Association (IATA), at International Aviation Summit held in Delhi, called on the government of India to maximise the potential contribution of aviation to India’s development by addressing infrastructure constraints that limit growth and government policies that impose excessive costs on aviation. Growth forecasts for India indicate a trebling of passenger demand by 2037 when some 500 million people are expected to fly to, from or within India. Already aviation supports 7.5 million Indian jobs and Rs 30 billion of GDP (1.5% of the economy). The Summit, being co-hosted by the Indian Ministry of Civil Aviation (MoCA), Airports Authority India (AAI) and IATA, commemorates the approaching milestone of 50-straight months of double digit domestic growth for Indian aviation. “While it is easy to find Indian passengers who want to fly, it’s very difficult for airlines to make money in this market. India’s social and economic development needs airlines to be able to profitably accommodate growing demand. We must address infrastructure constraints that limit growth and government policies that deviate from global standards and drive up the cost of connectivity,” said Alexandre de Juniac, Director General and CEO, IATA. India’s aviation infrastructure has benefitted from significant upgrades in recent years. “It is clear that India has the capacity to develop effective infrastructure. But the job is not done. Passenger numbers will grow. And infrastructure must not be a bottleneck in fulfilling the needs of travelers and the economy,” said de Juniac who called for work in four priority areas – develop a comprehensive and strategic master plan for India’s airports, remove all obstacles to successfully opening Navi Mumbai as quickly as possible, modernise airport processes using technology in …

InterContinental Hotels Group (IHG) has inaugurated the Holiday Inn Express Gurgaon Sector 50, the first Holiday Inn Express hotel in Gurugram. As part of IHG’s partnership with SAMHI for a portfolio of 14 Holiday Inn Express hotels, this property will be the first to open its doors to guests on September 15. Marking this celebration, IHG’s regional leadership team including Kenneth Macpherson, CEO-EMEAA and Pascal Gauvin, MD, IMEA, were present at the ceremony. Holiday Inn Express Gurgaon Sector 50 offers 205 intelligent, design-led, contemporary rooms, providing an efficient environment to guests. Boasting of an excellent location, Holiday Inn Express Gurgaon Sector 50 is strategically situated in a mixed-use complex populated with a shopping mall, restaurants, entertainment and wellness facilities, making it a perfect destination for business travellers as well as leisure seekers. Vivek Bhalla, Regional Vice President – SWA, IHG said, “We are delighted to launch the first Holiday Inn Express hotel as a part of our partnership with SAMHI. Our growth in India is fuelled by the Holiday Inn brand family, and this partnership underscores our commitment to grow our midscale offering in the country. We are confident that Holiday Inn Express Gurgaon Sector 50 will offer an uncompromising and modern guest experience to travellers visiting the city.” Ashish Jakhanwala, MD & CEO, SAMHI added, “The conversion and the rebranding exercise of our existing portfolio to the Holiday Inn Express brand is one of the largest in the hospitality industry. We strongly believe that a combination of strong locations, a vibrant product and the power of the brand Holiday Inn Express, will lead the way for the midscale hotel space in India.”   

GoAir is all set to commence its international flight operations by offering India’s first-ever direct service to Phuket, Thailand effective October 11, 2018 from Delhi and Mumbai. This will be followed by its second international service connecting Mumbai and Delhi with Male, Maldives effective October 14, 2018. These destinations will also be connected from Bengaluru in the near future. GoAir will continue to operate its A320 aircraft in all operations and on both these international routes. The airline will operate three direct flight services per week between Mumbai – Phuket – Mumbai at a return fare starting from Rs 18,999 (all inclusive); two direct flight services per week between Delhi – Phuket – Delhi at a return fare starting from Rs 18,999 (all inclusive). Similarly the airline will operate three direct flight services per week between Mumbai – Male – Mumbai at a return fare starting from Rs 17,999 (all inclusive); 2 direct flight services per week between Delhi – Male – Delhi at a return fare starting from Rs 18,999 (all inclusive). Commenting on the launch of their international operations, Cornelis Vrieswijk, CEO, GoAir said, “Phuket and Male are key tourist destination and hold a lot of promise. As an LCC, we have always strived to offer the best value for money to our customers and now we extend this proposition to the international traveller as well. The international schedules have been planned to allow quick and convenient connections for customers and is a reflection of our continued journey towards excellence.”    

Essel Group, a multi-faceted business conglomerate, has announced the appointment of industry veteran Jurgen Bailom as President and CEO of the Group’s upcoming cruise line business, Zen Cruises. With his appointment, Essel Group heralds the announcement of India’s premium cruise line with the purchase of its first ship, the Pacific Jewel – a 70,285-ton, 2000 passenger ship from P&O Australia. He will be based in Mumbai. With a career spanning over 30 years in the cruise and hospitality industry, Bailom was President & CEO of Grupo Vidanta Cruises prior to Essel Group. He has also held senior Corporate Director positions within several of Royal Caribbean’s brands such as Sky Seas, TUI and Celebrity Cruises, Island Cruises and most recent as the Chief Operating Officer & Vice President of Royal Caribbean Cruise Lines Pullmantur. He has also been Vice-President of The Maho Group, Sonesta Collection Resorts, Casinos, Spa & Real Estate, to name a few. Commenting on his appointment, Bailom said, “I’m thrilled to be a part of the Essel Group which has done pioneering work across sectors. India has a 6,632 km long coastline along nine states and two union territories which presents tremendous potential to promote and grow cruise tourism in India. We intend to take the cruise liner experience to a new level for people in India.”  

Seychelles continues to ride the wave of growth with increasing number of Indian tourists each year. 2017 marked India’s placement as the top seventh source market for the destination with over 13500 visitors from India. The numbers are only increasing with over 8000 passengers having travelled in the first half of 2018, even before the peak honeymoon season of October-December. The destination now sees a growth in family and celebrations segment as well with a steady rise of 13.3% in Indian tourist arrivals from January to July 2018 vis-a-vis the same time period in 2017. This increase can be attributed to the India tourist office’s committed focus on promotion of the destination, interest and efforts from the hotels and DMCs to capture the Indian market, increased customer awareness due to innovative digital presence along with direct flights from Mumbai five times a week. Commenting on this accomplishment, Sherin Francis, CEO, Seychelles Tourism Board said, “We have always adopted innovative strategies and marketing collaborations to present Seychelles as the ideal luxury holiday destination in India. The growth would not have been possible without the constant support of Air Seychelles, the DMCs and the hotels who walk with us hand in hand in going the extra mile to ensure year on year success.” Lubaina Sheerazi, COO, Blue Square Consultants which is the India office for the Seychelles Tourism Board accounted this increase to focused efforts into innovative marketing campaigns and precise targeting of the destination to the Indian audience.  

Expanding its presence in China in November 2017, OYO has grown its presence in the country by 50,000 exclusive rooms with a strong presence in cities including Hangzhou, Xian, Nanjing, Guangzhou, Chengdu, Shenzhen, Xiamen and Kunming among others. It recently launched its exclusive hotels in Hulunbeier City, Sanya City and Hainan Province. Commenting on the business performance, Ritesh Agarwal, Founder & CEO, OYO said, “We are thrilled with the response OYO Hotels has received in China. It is well-established that there is a great demand for good-quality accommodation among the 400 MM middle income people in the country. July was a milestone month where we added 25,000 rooms to our chain and look forward to achieving a similar feat in the coming months. It’s been a truly exciting journey for us and we believe that the innovation and R&D being offered in China will assist us and the mission globally.” With its unique business model, OYO works in close proximity with its hotel partners while ensuring a quality living experience to guests, promising benefits to both. In India, OYO has a 100,000-exclusive-rooms strong chain with a presence in over 160 cities with Malaysia and Nepal as the other two international destinations where the chain is present.

One of the major topics discussed at PATA India Chapter’s Tourism Powerhouse 2018 was ‘Enabling growth through disruptive tourism’. The session saw in attendance some of the stalwarts from Indian and international travel and technology sector. Moderating the session was Mario Hardy, CEO, PATA while the panelists included Jen Oreel, Founding CEO, Octotrip; Matthew Powell, Managing Director—MESA, Travelport; Sanjay Kumar, Former CCO, IndiGo and Paras Loomba, Founder, Global Himalayan Expedition. The panel discussed how the industry needs to cope up with different disrupting forces including start-ups, technology, etc by sharing real -time examples.  

The second day of Tourism PowerHouse opened with a panel discussion on ‘Digital Marketing- Today’s Firepower’. Moderated by Jose Leon, President, Indigo Consulting, the session’s panelists included Nikhil Kumar, CEO & Co-Founder, TACT, Balaji Viswanath, Vice President—Digital Acquisition and Capabilities, American Express and Mario Hardy, CEO, PATA. The panelists discussed how content is the key factor to create unique stories for travellers across all mediums and how they are leveraging digital technology. They claimed that making unique stories for every state in India is crucial instead of every state promoting everything to travellers.

Mario Hardy, CEO, PATA, presented the summary remarks at Tourism PowerHouse 2018— a PATA India initiative, held recently in New Delhi. Addressing the attendees at The Park, New Delhi, Hardy said, “We live in an uncertain and a very complex world. Things are changing at a phenomenal speed. We need to prepare ourselves for the disruptions in future. At Tourism Powerhouse, we have talked about the importance of local experiences and authenticity. The wealthiest of travellers are also looking for experiences and so are the millennials. Creating these unique experiences is a challenge that the travel industry is facing to remain in the business and to remain in the interest of these future travellers. Today, it is required to create memorable experiences that people want to share on social media as well as with friends and relatives, as they are the most trusted source of information on travel.” Insisting that the focus on experiences would be key to the growth that India needs to see in tourism, he said that the Tourism Powerhouse is a great initiative by PATA India Chapter and he hopes that it becomes a regular event.