Tag Archives: President

TAAI requests issuance of certificate for vaccinated travellers

TAAI has appealed to Hardeep Singh Puri, Minister of Civil Aviation and PS Patel, Minister of Tourism, to set up urgent protocols for travellers who are getting vaccinated against COVID-19. “This shall enable vaccinated travellers to resume their activities to pre-COVID times and live towards a better future,” says Jyoti Mayal, President, TAAI.

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Kashmir Travel Trade opens homes for stranded tourists

Kashmir Travel trade has opened their residential homes for tourists stuck up due to closure of national highway and the air connectivity, after consistent snowfall in the valley. In a statement issued to press, Travel Agents Association of Kashmir (TAAK) issued a helpline to reach out to the stranded tourists who need any help for accommodation, medical assistance, food, and other services. Farooq Kuthoo, President, TAAK, said, “Many travellers are stranded here in Kashmir due to cancellation of the flights and closure of national highway. Keeping up with the legacy of hospitality that Kashmiris are known for through centuries we would not see our guests’ sufferings.” They have assured the stranded tourists through social media, newspapers and radio not to worry and contact on the helpline numbers displayed for any assistance. He also appreciated the department of Tourism for establishing a helpline for the stranded tourists and offering them free accommodation in department owned hotels.

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UFTAA initiates Zero Risk concept with IATA to safeguard agents

Sunil Kumar, President, UFTAA, has said that the association has initiated a concept of Zero Risk with IATA that can protect the agents and airlines from any future risk to either parties. “The current scenario has reflected our unpreparedness to protect the monies of the stakeholders and the customers, owing to the challenges the agencies had to go through. In an evolving scenario, it is time that such a Zero Risk to either of the stakeholders is envisioned through IATA’s governing resolution and we be better prepared to handle such crisis, if it would ever come up in future,” he says. Towards this, all Global Federations of Associations which are part of IATA’s PAPGJC have come together and a working group is getting created with terms of reference of the committee meeting the expectations of all. “This working group will involve representatives of airlines, agency associations, and IATA. This is anticipated to be finalised by January and thereupon the working group can deliberate to plan a great legacy for the future which does not pose any risk or threat to our customers or agencies. We eagerly look forward to this working group to be able to come up with a favourable solution for the industry and its stake holders,” Kumar adds.

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Awaiting acceptance of credit cards by airlines: Jyoti Mayal

Jyoti Mayal, President, TAAI, has said that they have been in discussion with Ministry of Civil Aviation for many of their issues, one of which is the acceptance of credit cards by airlines. “It has been cleared by the PAPJC and IATA, but we are still knocking every airline’s door. There should be a directive from the government for the same. There should be neutral capping of fares. Also, we are looking at remuneration in a big way. As travel consultants, we should have a right to charge our fee. Else, our services can be treated as MRP product so that we are protected. We should be allowed to charge 10% fee on it like the hotel industry is charging service fee,” she said.

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It is time to re-invent: Massimo Tocchetti, Italian market

As an expert on the Italian market, Massimo Tocchetti, President, AIGO, speaking at the 5th TravTalk Digital Conclave, said, “As the fourth-largest European market for India, Italians are preferring back-to-nature activities and luxury products. With the right communication, the right marketing and the right presence in the market, you can win the battle. This is the time for India to reinvent not just as a destination but also reinvent its relationships.”

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Agents can now book Vande Bharat flights; TAAI thanks authorities

Efforts put in by TAAI have finally borne fruit as the government has now permitted travel agents to book Vande Bharat flights. “We appreciate Air India, MoCA and NITI Aayog for supporting our initiatives, and look forward to more compliances to support the struggling industry,” says Jyoti Mayal, President, TAAI. As of now, flights to USA, Germany (FRA) and France (CDG) have been announced in the coming phase.

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TAAI holds meeting with NITI Aayog; lays focus on protection of agents

Jyoti Mayal, President, Travel Agents Association of India (TAAI) and Vice Chairperson, FAITH, met Amitabh Kant, CEO, NITI Aayog, on July 2 and discussed the concerns and challenges faced by the members. Some of the major issues discussed in the meeting were airline refunds; challenges faced to retain employees, their salaries and avoid unemployment in the sector; moratoriums and reliefs to trade due to COVID-19 lockdown and loss of business; allowing accredited travel agents to book Vande Bharat flights for Air India and also informing foreign carriers undertaking such flights to permit the same; revival challenges and long-term facilitation for the trade with airlines; protection of the agents from airline defaults and suspension of services; direction from government to airlines on remuneration for promoting the airlines; direction seeking travel agent corporate credit cards to be used for airline ticketing; reduction of credit card merchant fee by banks to below 0.75% so as to promote Digital India for aviation, travel, tourism and hospitality sectors as a whole. Seeking support from the government, Mayal requested Kant to ensure the same and assist in guiding the trade, enable creation of demand for growth, and opportunities for all travel and tourism-related activities.

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