Tag Archives: South Africa

The Outbound Tour Operators Association of India (OTOAI) held its 6th Annual General Meeting in New Delhi for its members. Welcoming the members, Mahendra Vakharia, President, OTOAI said, “We are working towards increasing our membership and expanding our base in Tier-II and III markets. After our successful annual convention in Cape Town, South Africa, we are now looking at organising training and educational programmes for frontline staff of our members. We also plan to conduct destination workshops for them in different cities.”

The Outbound Tour Operators Association of India (OTOAI) inagurated its annual convention in Cape Town, South Africa on August 12. The four-day convention is themed on ‘Digitalisation – The Way Forward’. Speaking at the inaugural event, James Vos, Shadow Minister, Tourism South Africa, said, “It is a great opportunity for us to network and find out the best practices in the industry. Technology is an important part of the discussion and very relevant today. As a sector, tourism needs to become more resilient and sustainable. For every 12 international arrivals, we create one job for the domestic population. We welcomed more than 1 million conference delegates to South Africa in 2018. That shows the type of tourism infrastructure we can offer.” The association has also organised  pre- and post-familiarisation trips to two different locations – from Sun City to Johannesburg to Garden Route and Kruger National Park. This year is special for South Africa because 2018 marks the centenary of the birth of Nelson Mandela with year-long celebrations being organised. OTOAI has held its past conventions in Manila, Bali and Ras Al-Khaimah.

The Exceutive Committee of OTOAI led by its President Mahendra Vakharia has signed an MoU with Bunny Bhoola, Director, African Link Travel, for its convention during a press conference held in New Delhi. The association’s conventions till date have been primarily held in Asia and the Middle East – Manila, Bali and Ras Al Khaimah respectively. “Cape Town is a stunning city with table mountain as the backdrop. A lot of excitement is generated since the time we have made convention annoucements as a slow teaser. We have been receiving calls and enquiries from members about packages and commencement of bookings. I am confident that it’s going to be big sell-out,” said Vakharia. Clearing myths about the water scarcity issue in Cape Town, he said, “Everybody in the city are extremely conscious of how they are going to conserve and consume water. The way people have tackled the concern is incredible. Cape Town aims to cut down the usage of water to 50 litres per person within the next few months. With taps running in full swing, Cape Town is ready and alive to welcome any number of tourists.”

The seventh edition of South African Tourism’s annual training program titled ‘Learn SA’ will start from July 2017. The program equips travel agents with the best tools and tips to sell South Africa in the Indian market. Hanneli Slabber, Country Manager, South African Tourism-India, says, “South African Tourism promises that the 2017 version of ‘Learn SA’ will have new, exciting and useful sessions that will ensure a profitable South Africa business and repeat customers for travel agents who attend the training. Also on offer for the first time ever, attending travel agents displaying high interest levels and strong potential, stand the chance of being invited to participate in marketing activities supported by South African Tourism.” Registration for this is free and travel agents are encouraged to sign up multiple participants. ‘Learn SA’ will cover 17 cities to ensure that travel agents all over the country are given the opportunity to learn and thereby sell the destination. It starts from July 6 in Mumbai and continues to other metro cities and tier II cities across India.  

South Africa received 6,300 Indian tourists to the destination during January 2017. The country aims to welcome more than 104,000 tourists from India in 2017. “We have been witnessing consistent growth in tourist inflow from India. Looking at the growth trend we are expecting to host 104,000 Indian tourists in 2017. We are focused in increasing our engagement with travel agents and customer outreach through outdoor media, television, digital and print,” said Hanneli Slabber, Country Manager, South African Tourism-India. She further says that the destination is looking forward to very high numbers during the summer holiday season running from now until mid-June. Slabber informed that the tourism board is planning to engage potential travellers in Tier-II markets through the agent-specific ‘Learn South Africa’ programme, which will train travel agents in 17 Indian cities during July 2017. She also added that with over 3,129 product offerings, and more being added, South Africa has something for everyone. “We are planning to train and customise specialised product offerings for travellers in these places with city-specific joint promotions with travel agents in all 17 cities. We have also published tourism related information and product offerings in six Indian vernacular languages,” she added. The destination is also focusing on the MICE segment and young solo travellers from India. (Source: PTI)S

As part of its expanding visa services network for the Government of India’s Ministry of External Affairs worldwide, VFS Global will now manage India visa processing services in three additional countries: Spain, Thailand and South Africa. VFS Global has served the Government of India since 2007, and manages visa processing for the client government in a total of 12 countries worldwide. The Embassy of India in Spain and VFS Global have signed a four-year contract to manage India visa processing services in three cities: Madrid, Barcelona and Las Palmas. The new centres in these cities are on schedule to open in April 2017. VFS Global won the contract to offer India visa processing services in Spain in July 2016. However, the launches were delayed due to a petition filed by BLS International against the Government of India in the Delhi High Court, disputing its disqualification from the Spain bid for failing to meet the minimum technical criteria. Spain is the 12th country where VFS Global will begin visa processing operations for the Indian Ministry of External Affairs. VFS Global also signed contracts to manage Indian visas in Thailand (Bangkok and Chiang Mai) and South Africa (Johannesburg, Durban, and Cape Town).

The Indian market has reportedly shown good numbers for South Africa during 2016 as it closed the year on a successful note with a 27 per cent growth in arrivals that clocked at 81,429 by the end of the third quarter. Overall spends from India crossed ZAR 1,100,000,000 by the end of the third quarter and average spend per leisure traveller was placed at Rs 590,000 indicating that South Africa attracts a variety of pocket-sizes. Market intelligence delivered by trade partners tells the tourism board that the destination sells to travellers with an Rs 1.5 lakh budget as effectively as it appeals to travellers with Rs 10.5 lakh budget. Hanneli Slabber, Country Manager, South African Tourism– India, said, “We want to sustain this growth and also attract return travellers. Going forward, we are going to focus on increasing the geographical scope of the market – our biggest sources are Mumbai and Delhi, followed by Bangalore and Chennai. The average number of nights spent by Indian tourists in South Africa is now at 11 days for holidays and 19 days for business travellers. I reckon that they’re taking some time off to explore South Africa after the conclusion of their work in SA.  VFR is at 21 days average stay.” The global campaign for 2017 will be rolled out in India through joint marketing campaigns with travel agents, a brand-new Facebook page (Visit South Africa India), television and outdoor advertising campaigns. The Facebook page and all other campaigns will be tailored for India. Travel agents will also undergo destination training and all the aspects that make South Africa amazing through a 17-city Learn SA programme slated for mid-2017.

The Pacific Asia Travel Association (PATA) welcomed Wesgro from South Africa as its newest government member. It is the official Tourism, Trade & Investment Promotion Agency for Cape Town and the Western Cape. The announcement was made by Dr. Mario Hardy,  CEO,  PATA at the Association’s annual Aligned Advocacy Dinner in London, UK on Monday November 7, 2016 where the guests included Inge Dykman, Head of Leisure Tourism and Trade, Wesgro. Their aim is to promote the city and its five surrounding regions: the Cape West Coast, Cape Overberg, Cape Karoo, Garden Route & Klein Karoo and the Cape Winelands to the domestic and international markets. “As PATA continues to strengthen the tourism links between the continent of Africa and the Asia Pacific region we remain committed to helping destinations in Africa attract greater numbers of international visitors,” said Dr. Hardy. “Wesgro will surely benefit from our in-depth research and insights, human capital development programmes and our busy calendar of conferences and marts as they look to develop a responsible, sustainable and profitable destination.” Tim Harris, CEO, Wesgro said, “The Asian market is extremely important and valuable for Cape Town and the Western Cape’s tourism, trade and investment strategy. PATA provides an excellent platform for us to directly engage key stakeholders in this market, learn from them and make Cape Town and the Western Cape a more attractive and accessible destination for them.”

Air Seychelles, the national airline of the Republic of Seychelles, has announced a major fleet and network expansion in Europe and the Indian Ocean in 2017. This will see the airline introduce a second Airbus A330 aircraft, commence non-stop services to Düsseldorf, Durban, and increase its existing network to Mumbai. Roy Kinnear, Chief Executive Officer of Air Seychelles, said, “The addition of a second wide-body A330 to our fleet is set to open up significant growth opportunities, enabling Air Seychelles to extend its network footprint in Europe and the Indian Ocean region. In addition to flying to Europe, the Airbus A330 will be used to increase capacity on the airline’s five-per-week regional services to Mumbai, Johannesburg and Mauritius which are currently operated on a narrow-body A320. The introduction of a second wide body A330 will facilitate the upgrading of capacity on Mumbai on Saturdays, Johannesburg on Thursdays and Saturdays, and Mauritius on Sundays, increasing the combined seat capacity on these routes by 23 per cent. This development will allow Air Seychelles to allocate an Airbus A320 to launch flights to Durban, the second point served by Air Seychelles in South Africa, offering 14,171 seats to and from Seychelles each year as well as quick connections over Seychelles to Düsseldorf and Mumbai.”

Mumbai-based Go Beyond Representations has been appointed as the marketing representative of City Lodge Hotel Group in South Africa. The City Lodge Hotel Group is a multi-brand chain offering a variety of locations, features and budget choices to business and leisure travellers. Shantanu Chand, CEO, Go Beyond Representations, says, “The group has five distinct brands, currently offering 7,072 rooms at 57 Locations throughout Southern and Eastern Africa. Each of the five Courtyard hotels has its own distinct character and personality. We will be selling and marketing this entire hotel chain pan India.”