Tag Archives: TAAI

Air India has led the way towards increasing agents livelihood and recognising their distribution channel. Subsequent to an in-depth interaction with the Travel Agents Association of India (TAAI) and its suggestions made to the national carrier, the airline has announced a new assured incentive/PLB Scheme for the FY 2017-18. Air India will file additional commission of two per cent with BSP and the same will be deducted by agent as cut and pay as per BSP cycle. This will be apart from the normal IATA commission of one per cent. Jyoti Mayal, TAAI member Managing Committee & Chairperson (Airline Council), says, “We really appreciate Air India’s move to recognise and support each and every IATA agent. After a long time, I feel that our industry is regaining its glory. Under the leadership of CMD Ashwani Lohani, we have seen them work very closely with the travel fraternity – first by bringing in credit cards then web parity and now with a level playing field where every agent gets incentivised on selling each and every ticket on Air India. I would now urge all IATA members to support our national carrier to make it a leading carrier in Indian skies. As an Airline Council Chairperson, I would love to see our national airline regaining its glory and profitability. We at TAAI took this initiative with the airline to set standards in the industry and promote all agents.” The incentives shall be calculated on basic fare for domestic and for international it will be calculated on Basic Fare +YQ. There is no target for the scheme and will be valid for all tickets sold within the territory of India by IATA agents …

Rajan Sehgal, Chairman, Northern Region, TAAI, says “Emirates is expanding its network fast and already has the largest number of flights, amongst all the international carries, flying to and from India. All this is because of the support of the travel agents. Agents in India have been marketing, selling, bringing customers and giving credit to them and paying the airline in time. Emirates does not understand that this could negatively impact the business. Offering 3 per cent commission on the basic fare is only peanuts for Emirates, but it is still following suit as other international airlines. Withdrawing this commission is not a good sign. However, they would soon realise that travel agents are important for the business. the Indian travel industry, unlike in other nations, is not very strong and has no support from the government. Hence, everybody is cutting the profit of the travel agent, but they will soon realise that travel agents are a major contributor to their business.”

Reacting to the announcement made by Emirates, Sunil Kumar, National President, Travel Agents Association of India (TAAI) says, “Not only is this an unfair move but also a move that has come at the wrong time. Travel agents have always supported Emirates in a big way by promoting them to their customers. As a result of this move, Emirates will lose its edge as agents will now move to other airlines. After all, why would anyone want to push a product that doesn’t give them any benefit? So, this move will not only hurt the agents but also the airline. The airline has also timed it badly as agents had already committed to a price structure for future bookings beyond April 2017. This abrupt announcement will hurt the agents a lot as the main season starts from April onwards. We were still recovering from demonetisation when this is announced. The team at TAAI is currently discussing what the association’s response to Emirates should be.”

In a move to boost Indian arrivals, Malaysia has launched a 15-day e-visa for travellers on a short visit. This was announced at a press conference in New Delhi by Malaysia’s Minister of Tourism and Culture, Dato’ Seri Mohamed Nazri Abdul Aziz. “India and Malaysia share great relations that go a long way back and we want to foster these ties. We decided to launch this e-visa for the benefit of travellers who visit the country for a short while and since it takes only 48 hours for approval, it is also useful for those who require it urgently,” he said. The e-visa includes a single-entry and costs $20. Tourism Malaysia and leaders from TAAI, TAFI and OTOAI also signed a commitment plaque fortifying each other’s commitment to promoting travel from India.With a focus on sustainable tourism, Malaysia is also pushing its special interest packages for premium shopping, luxury travels, sports tourism such as golf, and Malaysia as a wedding and honeymoon destination. India is the sixth top tourist generating market for Malaysia with a total 722,141 Indian visitors recorded in 2015. Last year, from January to October, Malaysia received a total of 540,530 Indian tourists. Malaysia hopes to achieve 1 million arrivals from the India market this year.

Global Panorama Showcase (GPS) was inaugurated on January 20, 2016, at Hotel Centre Point, Nagpur in the presence of Satinder S. Ahuja, Honorary Counsul, Consulate of Georgia, Marzban Antia, Vice President, TAAI, Ankush Nijhawan, MD, Nijhawan Group, and SanJeet, Vice Chairman, PATA India and MD, DDP Group, among other dignitaries. Harmandeep Singh Anand, Co-founder, GPS and MD, Jagsons Travels, informed that 108 exhibitors showcased their various products and offerings for the Tier II and Tier III markets. The event was attended by over 600 buyers. “If we see the multiplier effect, then approximately for 108 exhibitors and 1,000 buyers, 100,000 meetings can be done. This is a huge number. We have witnessed 99 per cent success in terms of exchange of e-cards.” The GPS mobile application launched for the 5th edition has been a huge success, Anand informed adding that the application is undergoing constant upgrade. He informed that to facilitate live feed and news, TravTalk will be integrated in the application. In the upcoming events, video conferencing facilities will also be made available to the attendees. “The buyers and exhibitors can maintain the database and keep in touch even after the show. All data can be found at one marketplace which will bring together the big and small service providers as well as all kinds of travel agents and tour operators in the Maharashtra, Chhattisgarh and Vidarbha a region” he added. He further informed that five per cent of the profit from GPS this year will be contributed to Dr. Amit Samarth, a doctor by profession but a sports and fitness promoter in India, in order to fund his endeavour to compete in race across America challenge in 2017. …

The Travel Agents Association of India (TAAI) has signed an academia-industry partnership MoU with the School of Tourism and Hospitality at DY Patil University in Nerul in Mumbai’s Navi Mumbai region. It was signed on December 2, 2016 between Vandana Mishra Chaturvedi, Director, School of Hospitality and Tourism Studies, DY Patil University and Jay Bhatia on behalf of TAAI at the second International Conference on Tourism and Hospitality held for the students at the university campus. Bhatia shall also be on the advisory board of DY Patil University. Sampat Damani, Chairman Western Region, TAAI, said, “We are continuing with our agenda to educate and mentor Generation Next with relevant training and making the curriculum more to the industry specific. It is a historic day for the industry when two giants the DYPU and TAAI have signed an MoU to ensure students and the future of the tomorrow are so keen to be a part of the tourism and hospitality industry.”

Zubin Karkaria, CEO of VFS Global, and CEO of Kuoni Group, was conferred with the ‘Award of Distinction’ by the Travel Agents Association of India (TAAI), for his long-standing contribution to the Indian travel and tourism industry. The award was presented to Karkaria at the 63rd TAAI Convention held in Abu Dhabi on 14 October 2016. The award recognises his pioneering and entrepreneurial spirit and his role as a mentor in the industry. Presently, VFS Global serves 51 client governments and operates in 126 countries across 5 continents. The company, which pioneered the concept of visa process outsourcing, has facilitated travel across the world by enhancing efficiencies in the visa application process and making the overall visa application experience easier and more convenient for potential travellers. The ISO 27001:2013 certified company (for Information Security Management System) has been recognized for maintaining highest levels of security, while adhering to best practices in technology, innovation, and streamlined service delivery. Karkaria, who has been a part of the travel industry for more than 25 years, established visa processing multinational VFS Global in 2001. In 2015, he became the first Asian to head the Switzerland headquartered Kuoni Group.

Ras Al Khaimah Tourism Development Authority (RAKTDA) was recognised for its contribution and support extended to the Travel Agents Association of India (TAAI) Convention. The destination was appreciated by the travel agents attending the Travel Agents Association of India (TAAI ) Convention who were taken on a pre-post familiarisation tour to the emirate. Ras Al Khaimah offers a variety of tourism products to its visitors from adventure, landscape, leisure, honeymoon products and now is even targeting the weddings and MIC segment from India. The tours were aimed to inform and educate the travel agents about the various tourism products that the emirate offers and also helped them understand the various segments of clientele that they can do business with at this destination.

Maharashtra Tourism Development Corporation (MTDC) recently organised special Mumbai Darshan Tours for senior citizens on the occasion of Daan Utsav – the festival of giving week. This initiative was undertaken by MTDC along with the assistance of Travel Agents Association of India (TAAI). The Mumbai Darshan Tours was inaugurated at the hands of Swati Kale, General Manager, MTDC. The tour commenced from Dadar (East) and covered all the iconic places in Mumbai like Siddhivinayak Temple, Gateway of India, Mani Bhavan to name a few.

After the success of its joint initiative with TAFI recently, the Travel Agents Association of India (TAAI) has requested IATA to conduct workshops on the IBSP billing system in smaller cities as well. Jay Bhatia, Hon. National Treasurer & Chairman Tourism Council, TAAI, said, “We have requested IATA to cover smaller cities like Rajkot, Indore, Bhopal, Srinagar, Jalandhar and Amritsar as well. We are confident that this too shall be soon taken up in case the agents require the same once the system is implemented around mid of October 2016.” The workshop that was conducted in metro cities from September 14 in 16 chapters across India until September 29, 2016 saw more than 1,200 IATA agents sign up. It updated them on the new reports that shall be generated and the process to understand the same. Bhatia added, “We shall have a clearer picture on the same as detailed queries will start only once it is implemented. This round of workshop included only the theory aspect.”