Tag Archives: Travelport

Travellers visit a whopping 38 different websites before booking their trip: Travelport

In a study commissioned by Travelport and conducted by Toluna Research with thousands of respondents from seven different countries, has revealed that on average, travellers visit a whopping 38 different websites before booking their trip. “While the last two+ years have been a significant challenge, the global travel industry recovered more than 50% of its gross activity by the end of 2021,” said Jen Catto, Chief Marketing Officer for Travelport.

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Travelport delivers new modern retailing tools on Travelport+

Travelport has launched a new Trip Manager portal on Travelport+, offering self-service for travelers to carry out fast, easy transactions for their trip on the go and continues its Intelligent Storefrontmission by making it easier for agents to understand offers and compare brands with similar attributes on a like-for-like basis. Agencies using Travelport can also better manage the hotel bookings they sell with a simple self-service rules engine, the Content Optimizer.

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Trust first for 50% Indian travellers when choosing travel supplier: Travelport

In India, trust directly influences traveler purchasing behavior, claims a research by Travelport. Due to COVID-19, for example, half (50%, versus a global average of 46%) of travellers in the country said they prioritize trust over all other factors when choosing a travel supplier (such as an airline). Many travellers in India also stated, when trust is in place, they will consider purchasing multiple travel-related items (47%), upgrading their package (47%) and buying non-travel-related items such as credit cards (42%) – putting India amongst the countries with the strongest link between trust and purchasing propensity.  “The Indian travel industry has a golden opportunity to come out of COVID-19 strongly”, said Sandeep Dwivedi, Chief Operating Officer of InterGlobe Technology Quotient, Travelport’s official partner in India. “It’s clear that building consumer trust can lead to commercial success. By focusing on the most important issues for consumers in India, we can accelerate industry recovery.”

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Travelport and Amazon Web Services join hands to digitally transform travel retailing

Travelport has announced a strategic long-term collaboration with Amazon Web Services (AWS) to use advanced cloud technology to accelerate the digital transformation of retailing in the travel industry. This deal, which brings together globally renowned expertise in travel technology, cloud technology, and hyper-personalised retailing, will focus on optimising Travelport’s recently launched next-generation platform, Travelport+. It will also drive innovation in travel merchandising with the launch of a new accelerator program that will incorporate talent from tech start-up community. “The travel industry has struggled to keep up with the pace of change in digital retail. This landmark collaboration is specifically designed to address just that. AWS’s retail heritage makes them uniquely qualified to optimize digital retail platforms, simplify complex environments, and enable game-changing innovation in the travel retailing space. With AWS as our preferred cloud partner, we are going to create a simpler, smarter, and better future for travel retailing,” said Greg Webb, Chief Executive Officer at Travelport.

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Travelport launches next-gen marketplace: Travelport+

Travelport has launched its next-generation platform, Travelport+, that creates a simplified, capability-rich marketplace for travel retailing. Travelport+ will bring together the most compelling range of air (ATPCO, LCC and NDC), car, hotel and rail content. It will achieve this by simplifying how Travelport connects and delivers travel-relevant content regardless of the source, the seller and how it’s consumed.

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Travel retail platform Travelport rebrands and reveals new identity

In its first-ever end-to-end rebrand, Travelport has launched a new visual identity already visible on its website and social media channels. Sandeep Dwivedi, COO, ITQ (distributor of Travelport), says, “Indeed, this is just the beginning of the bright future that awaits, in terms of futuristic technology, products & services that enhance travel trade and retailing at large.”

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Travelport’s free health & safety tracker offers data on 80+ airlines

In a bid to comply with demands from travellers and travel agents regarding information on an airline’s health and safety measures, Travelport has launched the Airline Health & Safety Tracker. This free-of-charge tool is available to both Travelport customers and the wider industry. It highlights the safety measures being undertaken by more than 80 of the world’s largest airlines – all available immediately. Data is delivered to both online and offline travel agencies through the recently launched Travelport COVID API-COVID-19 Resource Hub, which is also available to the general public. The new tool provides detailed information on a range of topics, including lockdown rules, entry requirements and quarantine measures for travellers. Country-level information can be displayed at the click of a button, allowing agents to advise their customers easily and instantly. Sandeep Dwivedi, Chief Operating Officer at InterGlobe Technology Quotient, says, “Gradual shifts towards safer journeys with refined safety measures is leading us to an evolving industry. To be able to track and match these safety measures with respective requirements shall lay genesis for a better travel booking experience, one that is frequently ensured by Travelport, lately with the Airline Health & Safety Tracker. This readily-accessible aid shall undoubtedly bring much respite from tedious manual searching and help travellers meet their respective requirements.

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Travelport Launches Free COVID-19 Smartpoint Plugin

Travelport has launched the Travelport COVID-19 Smartpoint Plugin. The plugin provides travel agencies with the latest information on government restrictions, lockdowns and safety measures across the globe all within the agent workflow. It is available free-of-charge to all Travelport customers globally, using Travelport Smartpoint 8.2 or above, and can be downloaded directly from Travelport Marketplace. The new tool provides detailed information on a range of topics, including: lockdown rules, entry requirements and quarantine measures for travelers. Country-level information can be displayed at the click of a button, allowing agents to advise their customers easily and instantly. Kyle Moore, Global Head of Customer Strategy and Marketing, Travelport, said, “The travel ecosystem today is probably the most complex it has ever been, with government, airline, and hotel policies in every country constantly-changing. We’re making sure our agent partners no longer need to constantly leave their workflow to search for accurate and up-to-date information— greatly improving their efficiency in servicing their traveller customers.” Sandeep Dwivedi, Chief Operating Officer at InterGlobe Technology Quotient, said: With the looming uncertainty across the globe, having a substantial amount of certainty through readily accessible up-to-date information including on government and airline policies shall unequivocally prove beneficial for our network of agents and serve as a ready aid for gaining momentum in operations and transactions. This free built-in plugin in the GDS is a welcome move from Travelport, one that will result in both informed traveller and travel enabler.” The information in the Travelport COVID-19 Smartpoint Plugin is provided by global travel safety intelligence provider, Safeture, and is updated daily. “Our collaboration with Travelport will provide millions of travellers with the information they need to make informed decisions. With …

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Travelport receives investment from affiliates of Siris Capital and Evergreen Coast Capital

Travelport Worldwide Limited has announced that it has received commitments for $500 million in financing from affiliates of existing owners, Siris Capital Group, LLC and Evergreen Coast Capital Corp., the private equity affiliate of Elliott Management Corporation, and an additional $500 million of available financing capacity. The investment provides Travelport with the liquidity needed to continue to exceed the expectations of its customers despite the impact of the COVID-19 pandemic. It also allows Travelport to continue to invest in its industry-leading technology and next-generation platform to ensure it is positioned for growth as travel returns.

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