Tag Archives: TravTalk Digital Conclave

Post-COVID hospitality will change in terms of design & operations: Mandeep Lamba

Mandeep Singh Lamba, President – South Asia, HVS ANAROCK, has said that the hospitality industry would see changes in terms of design and operations after the COVID-19 crisis is over. Speaking at the third TravTalk Digital Conclave, he said, “There are going to be some permanent changes that will happen in the industry, both in terms of operations of the hotels and in terms of design. We need to understand that this is perhaps not the last time we are seeing a disruption of this kind. It’s a reality which can hit us again, and hence we need to be far better prepared the next time. This crisis has stirred the industry into making some serious changes.”

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New virtual reality tourism products should be introduced in the market: Bharat Bhushan Atree

Bharat Bhushan Atree, Managing Director, Caper Travel Company during the 3rd TravTalk Digital Conclave said that with new technology in the industry, new virtual reality products should be introduced for tourism. “Sustainability is the biggest issue right now. Spending wisely should be the only smart plan B. We should look at curating innovative products to promote inbound tourism and strategize our marketing and promotional approach. There should not be a lot of expectation from the government. A lot of people will also look at consolidation in the industry,” he said.  

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Weddings will be back by December 2020: Rajeev Jain

Speaking at the third edition of the TravTalk Digital Conclave held on May 15, 2020, Rajeev Jain, Director, Rashi Entertainment said that weddings will start happening in India by December 2020. He said, “The last wedding we did was on February 29, 2020 in Udaipur. But this situation is not that big a problem for those who have cash reserves. These months are anyways an off-season for weddings. Business would definitely come back by December 2020 with a bang and it will be back in India. The expense is not a hurdle as people have money to spend on weddings. The wedding industry is here to stay!”

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The entire travel industry is going to move to IT: Rajdev Bhattacharya

“Corporates will not buy travel the same way as before, that’s for sure. The entire travel industry is going to move to IT. They will also have to learn how to close deals on the phone,” said Rajdev Bhattacharya, GM, Global Travel & Hospitality Services and Way2go, Digital Operations & Platforms for Wipro, when speaking at TravTalk’s third Digital Conclave on May 15. The session, where Bhattacharya spoke at length about how travel companies also needed to relook at the mix of people they were to hire based on skill sets, aimed to highlight the timelines when the Indian travel industry could start looking at weddings as well as corporate and M!CE travel in the road to tourism’s recovery.

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Technology would be used in hotels to monitor guests’ health: Dilip Puri

Speaking at the third TravTalk Digital Conclave, Dilip Puri, Founder & CEO, Indian School of Hospitality (ISH), said that technology would be used in hotels to monitor guests’ health. “Many hotels have started working with technology or proximity software. With our loyalty programme, we wanted to recognise our platinum guests in and around the lobby, allowing us to go ahead and personalise their stay more. In terms of policing in hotels, they need to understand the health condition of a customer and see if social distancing is being maintained. Technology would begin to take this over as well. Not only will the guests be thermally scanned and checked while entering a hotel, but there would be technology that would also allow hotels to recognise a guest’s health condition, like what the Aarogya Setu App is doing. How technology is going to play out in this new normal is going to be a very significant factor in how hotels operate in the future, whether they are new hotels, existing hotels or hotels under renovation,” he said.  

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Cross-border tourism will be biggest opportunity for East India: Debjit Dutta

In the foremost session of 3rd TravTalk Digital Conclave, titled ‘The Reality of No Tourism’, Debjit Dutta, Director & CEO, Impression Tourism Services (India), highlighted the advantage enjoyed by East India when it came to tourism’s recovery. He said, “For eastern India, the biggest opportunity will be cross-border tourism with East Asian countries. Lockdown has come as a form of opportunity for the industry to learn and adapt to a better world.” He added that while indirect support from the government will be needed, stand-alone properties will be more popular and in demand once everything normalises, as people would like to travel to less-crowded places that serve their specialised needs.

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3rd TravTalk Digital Conclave today at 10am

The third edition of TravTalk Digital Conclave will commence today at 10am and will go on till 1:30pm. With a total of three sessions of one hour each, the online event would see experts mulling over issues plaguing the travel and tourism industry during COVID-19 crisis. To register, email jaspreet.kaur@ddppl.com or call +9650196532. The panelists for first session, titled ‘The Reality of NO tourism!’ will be Rajiv Mehra from IATO, Bharat Atree from Caper Travel Company, and Debjit Dutta from Impression Tourism Services. Second session, titled ‘Hotels in the age of social distancing. Where are the robots?’ will have Mandeep Lamba from HVS ANAROCK, Dilip Puri from Indian School of Hospitality and Jatin Khanna from Marriot Hotels. For the third session, titled ‘Big ticket business! When do we start looking at weddings, corporate and M!CE travel?’, the panelists include Rajeev Jain from Rashi Entertainment, Rajdev Bhattacharya from Wipro Limited, and Rajeev Kale from Thomas Cook India.

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3rd edition of TravTalk Digital Conclave to focus on the way forward with COVID 19

After the overwhelming response for the first and second editions of its Digital Conclave, TravTalk is all set to bring the third edition of the online conference on May 15 from 10 am to 1:30 pm, which would discuss pertinent issues in the industry at the time of COVID-19 crisis. There will be 3 sessions of 1 hour each and will see experts from different segments of travel, deliberating on the way forward. The panelists for first session, titled ‘The Reality of NO tourism!’ will be Rajiv Mehra from IATO, Bharat Atree from Caper Travel Company, and Debjit Dutta from Impression Tourism Services. Second session, titled ‘Hotels in the age of social distancing. Where are the robots?’ will have Mandeep Lamba from HVS ANAROCK, Dilip Puri from Indian School of Hospitality and Jatin Khanna from Marriot Hotels. For the third session, titled ‘Big ticket business! When do we start looking at weddings, corporate and M!CE travel?’, the panelists include Rajeev Jain from Rashi Entertainment, Rajdev Bhattacharya from Wipro Limited, and Rajeev Kale from Thomas Cook India.

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3rd edition of TravTalk Digital Conclave scheduled on Friday, May 15

After the overwhelming response for the first and second editions of its Digital Conclave, TravTalk is all set to bring the third edition of the online conference on May 15 from 10 am to 1:30 pm, which would discuss pertinent issues in the industry at the time of COVID-19 crisis. There will be 3 sessions of 1 hour each and will see experts from different segments of travel, deliberating on the way forward. The panelists for first session, titled ‘The Reality of NO tourism!’ will be Rajiv Mehra from IATO, Bharat Atree from Caper Travel Company, and Debjit Dutta from Impression Tourism Services. Second session, titled ‘Hotels in the age of social distancing. Where are the robots?’ will have Mandeep Lamba from HVS ANAROCK, Dilip Puri from Indian School of Hospitality and Jatin Khanna from Marriot Hotels. For the third session, titled ‘Big ticket business! When do we start looking at weddings, corporate and M!CE travel?’, the panelists include Rajeev Jain from Rashi Entertainment, Rajdev Bhattacharya from Wipro Limited, and Rajeev Kale from Thomas Cook India.

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How travel agents do business will change post COVID-19 crisis: KD Singh

KD Singh, Founder & President, TravelBullz during the 2nd TravTalk Digital Conclave said that the way travel agents do business in the industry will change post the coronavirus pandemic is over. “2020 is a halt and not stop. No country can survive without tourism. According to me, we will start to see the first set of bookings starting from August-September and people might start travelling overseas from November-December if it is safe to travel. How travel agents do business will definitely change. According to me, by April 2021, we will be back on track and start growing again,” he said.

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