Travel agents across India unable to access Air India inventory due to “technical issue”

Since 22 December travel agents across the country have been unable to access Air India’s inventory on the GDS while the flights can be seen on the airline’s website. Attempts to contact senior management have proved futile, attributing the problem to a ‘technical issue’ . “Such disruptions, coupled with zero communication to the trade further erode Air India’s credibility,” said Ajay Prakash, TAFI President. “We’re all waiting for the House of Tata to take over the reins of the Airline and we hope that the new management will work more closely with their trusted trade partners – the Travel Agents who have supported the national carrier at all times,” he concluded.