Hazel Jain

We should continue to nurture existing source markets: Arjun Sharma

Arjun Sharma, Chairman, Select Group, has said that while we talk about tapping new source markets, Indian tour operators should also continue to nurture existing markets since they have been supporting us for a long time. Sharma says, “The traditional appeal of India lies in our traditional markets but they have to be nurtured. There may be a short-term dip, but you should approach them because they have always supported you. Instead of new markets, we need new messaging, new experiences and new products because there will be a change in the way people will travel.” He said this during the fourth edition of TravTalk Digital Conclave that was held on June 9, 2020 with the theme ‘Revenge Tourism’.

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All govt. events should be done by Indian agencies: Rajeev Jain

Rajeev Jain, Director, Rashi Entertainment Pvt. Ltd, has said that after reading the ‘Atmanirbhar’ presentation by Hon. Finance Minister Nirmala Sitharaman, he has a couple of humble wish list for the government. He says, “Our FM has stated that all tenders below Rs 200 crore will be executed by Indian companies only. This is a good decision and will definitely increase our economic power. But I feel all government events should be done by Indian agencies only. Further, the Central government should allocate resources to state governments annually to conduct events for public awareness and welfare, and these should be executed locally. I believe 2021 will be the silver lining of the dark clouds for the entire industry.”  

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Indian tourism needs to be re-engineered: EM Najeeb

The fourth edition of TravTalk Digital Conclave with the theme ‘Revenge Tourism’ drew forth some interesting ideas and perspectives from industry heavyweights. EM Najeeb, Senior Vice President, Indian Association of Tour Operators (IATO), said during a session that while the Ministry of Tourism and the industry have been working together, there is a need to work towards a different future from what it is today. “I feel that Indian tourism surely needs to be re-engineered for greater effectiveness. It should be a greater commercial mode than a bureaucratic and commercial mode.” The three sessions received a total of 3,000 registrations.

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Leisure, corporate travel will be back by 2020-end: Kamal Hingorani

During the second session of the 4th TravTalk Digital Conclave that focused on Revenge Tourism, Kamal Hingorani, Chief Customer Officer, SpiceJet, said that he expects leisure and corporate travel to resume by end of this year irrespective of whether a vaccine for COVID-19 is available or not. He added that there is a need for industry collaboration with a harmonised approach. “Let’s not waste a crisis. Invest in extreme hygiene and sustainability, and ROI will follow,” he commented. Hingorani also looks after inflight services, customer touch-points and corporate and industry affairs for the airline.

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Unorganised workforce the biggest challenge: Meenakshi Sharma

Speaking at the 4th TravTalk Digital Conclave on June 9, 2020, Meenakshi Sharma, Director General, Ministry of Tourism, said that one of the biggest challenges they faced as the government was with the unorganised workforce. She said, “This sector has no structure and they are not part of any regulation. This pandemic has shown us that the way we are doing things is not the best. We need to have more cross collection of data. We should have a structure to deal with the problems without making it regulatory. One thing we must have, and the industry agrees, is to be able to support without having the regulation. In any industry, a lot of engagement with the government comes with its partnership on regulation. This is not good for a sector which is ever-changing.”

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Singapore Tourism to conduct panel discussion today at 11am

In order to inspire lateral thinking and bring forth innovative ideas to the forefront in this time of crisis, Singapore Tourism Board (STB) will organise a webinar today at 11am. It will begin with a panel discussion on the topic ‘Singapore Tourism: Getting Ready for Re-start’ that will have three experts as panellists, and will be followed by a product update. For more information and registration, please contact Jaspreet Kaur on 9650196532 or jaspreet.kaur@ddppl.com.

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Karnataka may re-open hotels, restaurants from June 1

A delegation of the Karnataka Pradesh Hotel and Restaurants’ Association (KPHRA) recently met the state chief minister BS Yediyurappa said at his office in Bengaluru and has requested him to grant permission to re-open hotels. The Karnataka Chief Minister said he will decide on the reopening of hotels and restaurants by May 31, when the fourth phase of lockdown ends. The KPHRA delegation has also requested Yediyurappa for a special package for hotel and restaurant workers in terms of waiving off three months of electricity bills and property tax of hotel buildings.

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We must renegotiate terms with IATA by July 1: Sunil Satywakta

Sunil B Satyawakta, Director, Civica Travels Pvt. Ltd, and Former Chapter Chairman (UP & Uttarakhand), TAAI, feels strongly that all IATA agents should re-negotiate the terms with IATA. He explains, “I am expecting that our ticket sales will be down at least 50 per cent in the next financial year. Keeping this in mind, we must ask IATA to bring down our bank guarantee and our targets by a minimum of 50 per cent. Normally the amount of financial security is based on an agency’s 20-day average turnover in last 12 months. Submission deadline for Bank Guarantees is 24 June, 2020 for period 1st July 2020 to 30th June, 2021. As the circumstances are unlikely to change in the coming 12 months, we must voice this concern to them before that.”

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OTOAI meets Tourism Minister; hopeful to get some relief

In continuation of its efforts to highlight the issues and concerns of the outbound industry to those in the office of power, Riaz Munshi, President, Outbound Tour Operators of India (OTOAI), met up with the Tourism Minister, Prahlad Singh Patel. He had a detailed meeting with the minister at the Ministry of Tourism Office along with presidents of other leading travel trade associations. Munshi says, “The Tourism Minister listened patiently to all that we had to say. He has assured us that roll-back of TCS, not making pan card necessary for foreign remittances for foreign nationals and NRIs will be taken up with the government on priority. The honourable Minister is hopeful that all these discussions will have a positive outcome and that relief on these fronts will be announced soon.”

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