Category Archives: Agents

Turpal allows clients to use the application with their own branding

Farshid Rahimkhani, CEO& Co-Founder, Turpal, has said that Turpal is a B2B2C system, and big travel agencies dealing with their clients can get the app can branded and customised. “This means that you can have Turpal with your own brand. In fact, clients request us to have their own app in app store. The structure has been designed in such a way that you will be able to serve clients with their own brand,” he added.

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Thomas Cook India launches digital tool to support its B2B travel agent partners

Thomas Cook (India) has announced the launch of Holiday Mate –  an online B2B tool that empowers its travel agent partners to deliver swift, seamless and accurate services to the end consumer. The Company has consistently demonstrated innovation, agility and digital astuteness in leveraging technology to deliver increased benefits for customers and the business. In line with the Company’s Digital First strategy, the launch of its innovative digital solution – Holiday Mate gives Thomas Cook India valuable first mover advantage in the holiday space. Thomas Cook has deployed end-to-end digital solutions & processes across business lines to ensure seamless delivery of contactless, scalable, secure solutions to customers. In an initiative to simplify the processes and effectively manage time, Holiday Mate allows Thomas Cook’s travel agent partners to manage end-to-end holiday bookings seamlessly online – right from selecting suitable products, customisation, to payments. Thomas Cook’s Holiday Mate benefits the Company in its outreach to India’s viable tier 2, 3 and 4 key source markets, thus significantly expanding the Company’s market share. 4 Easy Steps to book holidays: (For Travel Agents) Select Product & Review booking Sign in Enter traveller details Payment For the first phase of the launch, the Holiday Mate offers Thomas Cook’s Group Tours (GIT), with Individual Travel (FIT) to follow in the next phase. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India), said, “This is the new era of travel! Our accelerated digital transformation is aimed at delivering an exceptional experience for our key stakeholders. Our newly launched B2B platform – Holiday Mate has been strategically designed to empower our travel agent partners. The portal offers end-to-end solutions in easy steps without the need of human intervention, right from choosing …

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Europamundo Vacations hosts its 3-day annual convention in Abu Dhabi

Held in Abu Dhabi, Europamundo Vacations’ annual convention was attended by 200 participants from 44 countries. The news about the tour operator were revealed, while the guests were able to learn more about the host destination. ‘Towards New Destinations!’ was the leitmotif of the convention. With it, it honored both the multitude of new projects that the company is carrying out, as well as new routes that have been created in the region and were presented at the event. Thus, three interesting days took place in the Emirati capital, where more than 200 participants representing 70 companies from 44 countries met. All of Europamundo news in a single event Luis García, founder of Europamundo; Alejandro de la Osa, CEO of the company; Berend Christian, Director of Corporate Planning; and Gabriel Sánchez, Chief Financial Officer; they conducted a dynamic event where topics of various kinds were discussed: expectations by destinations, new brochure, challenges of post-pandemic tourism, computer developments and new routes, among many others. Besides all of this, very complete work sessions were added, in which more colleagues of the also participated, such as members of the Operational Management, including Alberto Ballesteros, Marisol Amo, Carlos Nogueira and Úrsula Stein. In this context, Mónica Ruiz referred to the Europamundo Academy, Lucas Ozuna did the same about the Tourist Protection Code, Lola Aguilera shared her wonderful descriptions of destinations, while Justo Palma and Luz Tribaldos elaborated on the innovative projects that the company carries out as CSR. These were just some of all the news presented. The Convention was also supported by the Abu Dhabi Tourism Board, warm hosts who, together with Etihad, an airline based in the United Arab Emirates’ capital, and the …

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India launches Visit India 2023 at WTM London to invite more FTAs into country

With India assuming the G20 Presidency from December 1, the MoT delegation launched ‘Visit India 2023’ at WTM to invite more tourists to the country. Rakesh Verma, Additional Secretary, MoT, stated that India has achieved phenomenal growth in enhancing infrastructure, along with the massive vaccination drive. It will help India achieve pre-pandemic levels of international tourist arrivals. It also offers huge opportunities for investors and an Investor Summit will be organized by the Ministry in February 2023.

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TAFI wants members to develop soft skills for themselves and for their staff

Jitul Mehta, Western India Chairman, TAFI says, “I want our members to develop soft skills for themselves and for their staff because we are in the service business. So it is upon TAFI to educate its members so that they can sustain and grow their business in the long run and are equipped to deal with future challenges. A lot of them have registered for our online courses that we are offering free of cost on our website.”

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‘Digitalisation will be the way forward in this ‘new normal’ of air travel’: Amit Mehta

Highlighting emerging trends, Amit Mehta, Country Manager, (South Asia), Malaysia Airlines India, says, digitalisation will be the way forward in this ‘new normal’ of air travel. “We have moved a significant portion of our processes online and accelerated our digitalisation efforts to ensure our staff can operate remotely and flexibly as a business, and for customers to enjoy our various digital and contactless offerings from the moment they purchase their tickets, check-in through to the arrival destination. Due to the acceleration of digitalisation, we expect airlines to also actively adopt next generation technologies to improve the experience of its customers.”

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