Category Archives: Aviation

IndiGo vows to pay refunds & credit shells by 31st Jan, 2021

IndiGo has said that they will make complete payment against all pending credit shells latest by 31st January, 2021. The airline has been refunding amounts owed to customers whose flights had been cancelled during the lockdown and has processed close to INR 1000cr of refunds already, which is approximately 90% of the total amount owed to the customers. Ronojoy Dutta, Chief Executive Officer, IndiGo said, “The sudden onset of Covid19 and the resulting lockdown, brought our operations to a complete halt by the end of March of this year. As our incoming cash flow dried up, we were unable to immediately process refunds for cancelled flights and had to create credit shells for the refunds that were due to our customers. However, with the resumption of operations and a steady increase in demand for air travel, our priority has been to refund the credit shell amounts in an expedited manner. We are pleased to commit that we will disburse the full 100% credit shell payments latest by January 31, 2021. We would like to thank all our customers who stood by us for their patience and understanding during this unprecedented crisis.”

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Indian aviation to require funding of Rs 350-370 bn over FY2021-23: ICRA

ICRA expects the profitability of the Indian aviation industry to be adversely impacted in FY2021 due to lower revenues and high fixed costs. It estimates the industry to report a significant net loss of ~Rs. 210 billion in FY2021, against a net loss of Rs. 127 billion in FY2020, with the industry debt level increasing to ~Rs 500 billion (excluding lease liabilities) over FY2021-22 and the industry requiring additional funding of Rs 350-370 billion over FY2021 to FY2023.  

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Air India to start new direct flight to London, San Francisco & Chicago from January

Air India is planning to operate non-stop flights on the Chennai-London route from January next year. In addition, the national carrier is starting first non-stop flight between Bengaluru and San Francisco; to be operated twice a week from  January 9. Further Air India will also start flying to Chicago from Delhi starting January 13.

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Air New Zealand to give away hampers to agents in India, spread Christmas joy

Air New Zealand’s new Christmas video, ‘Twas the Flight Before Christmas, comes with an exciting chance for Indian agents to win exclusive Air New Zealand hampers. To celebrate the release of this video and spread some cheer this festive season here in India, Air New Zealand is giving India based agents the chance to win exclusive Air New Zealand hampers, by simply filling in a form with their contact details on the airline’s website before 4 December, 2020. Released on 20 November and shot on location at the 14th Ave Dairy in Tauranga, ‘Twas the Flight Before Christmas sees Santa Claus and Air New Zealand teaming up to surprise some lucky families in New Zealand with a plane ride and the gift of free flights to visit loved ones anywhere in Aotearoa this Christmas. Air New Zealand’s Chief Customer and Sales Officer Leanne Geraghty says, “You have to get quite creative to deliver a campaign like this with less, and we’ve pulled out all the stops to achieve this – including bringing the ‘Sleigh320’ toy plane featured in the video out of storage to be upcycled and repurposed as a magical prop to surprise unsuspecting locals. Though this year’s video was made on a significantly smaller budget than our previous festive campaigns, the focus remains squarely on spreading Christmas cheer and magic.”

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