Category Archives: NTO (National Tourist Offices)

India ranked third among the top growth markets for international visitor arrivals in Singapore in terms of absolute growth in 2016, registering a growth of 8 per cent. While China (+36%) topped the growth markets, Indonesia (+6%) finished a close second. The growth was due to more visitor arrivals from Tier-I and Tier-II cities in China, India and Indonesia, where STB had intensified its marketing efforts. India also overtook Australia to become Singapore’s 4th largest source market for visitor arrivals. The largest declines in visitor arrivals were posted by Hong Kong (-12%), Malaysia (-2%), Australia (-2%), South Korea (-2%) and Japan (-1%). From January to September 2016, there was good growth in tourism receipts across Singapore’s top ten source markets. For the second consecutive year, China (+41%) ranked top in tourism receipts, followed by Indonesia (+14%) and India (+37%). Both visitor arrivals and tourism receipts exceeded forecasts to hit historical highs in 2016. While visitor arrivals grew by 7.7 per cent to 16.4 million, tourism receipts rose even higher by 13.9 per cent to $24.8 billion. The strong tourism receipt results came on the back of visitors spending more on Food and Beverage, Shopping and Accommodation. On the business tourism front, STB supported more than 410 business events held in 2016, a 15 per cent year-on-year growth. These events garnered around 343,000 visitor arrivals, and generated approximately $611 million in tourism receipts, a 20 per cent and 28 per cent increase year-on-year respectively.

Tourism Australia has commenced a fresh phase of its marketing initiatives across the television, digital and print platforms. At the helm of the campaign is a television commercial (TVC) featuring a glorious montage of stunning locales, scenic coastline and incredible tourism experiences Down Under. The TVC showcases the pristine Great Barrier Reef, Kangaroo Island, Great Ocean Road, Sydney Harbour Bridge and much more with its enchanting visuals highlighting the beauty and natural landscape of Australia. The commercial will be rolled out across 30 television channels including English entertainment, infotainment, lifestyle, news and select Hindi General Entertainment channels. Tourism Australia will also capitalise on the upcoming India – Australia cricket test series through various media initiatives. In addition to television, high impact advertisements will be featured in the print space in collaboration with key distribution partners, including SOTC, Mercury Travels, TUI, Flightshop, D Pauls, Kulin Kumar Holidays, among others. Another major focus of the tactical, offer-driven campaign will be on digital, consisting of regular display ads and content, with aspirational destination imagery and creative renditions, all inviting travel enthusiasts to book a holiday to Australia at unbeatable prices. Nishant Kashikar, Country Manager – India & Gulf, Tourism Australia said, “Our latest campaign showcasing Australia’s aquatic and coastal scenery has truly captured the attention of the Indian traveller, and reaffirmed our research indications that international visitors enjoy our aquatic or coastal environments in some way – from snorkeling to simply going to the beach. In our upcoming marketing activities, we will leverage uniquely Australian experiences to entice more travellers to choose Australia as their next holiday destination.”

Since the last two years, Indonesia recorded a growing number of Indian travellers. Data shows that in 2014 there were 237,990 visits to Indonesia which increased to 336,575 by the end of November 2016. Andriyatna Rubenta, Deputy Director of Sales Mission for Asia Pacific, Ministry of Tourism Republic of Indonesia, said, “The India market is booming and therefore a steady promotional effort is a logical step to keep the trend growing. Thus, it is relevant that the Ministry set a high target for Indian market of 546,000 visits by the end of 2017 or increasing 56 per cent from last year’s target of 350,000.” He was leading a sales mission to India organised jointly by the Ministry of Tourism Republic of Indonesia and the Consulate General of The Republic of Indonesia in Mumbai. “India is currently the sixth source market for foreign tourist arrivals and the numbers have been steadily growing. Especially now with Garuda Indonesia connecting Jakarta and Mumbai, we are optimistic about this year’s progress,” he said. He informed that they are looking at initiating additional air routes to connect more Indian cities since the response to the commencement of the Garuda flight has been strong. The leisure segment was the strongest in 2016, followed by MICE and a strong demand for weddings as well.

Mauritius Tourism Promotion Authority will conduct a five-city roadshow in India from February 27 to March 4, 2017,  covering Chandigarh, Pune, Hyderabad and Kolkata. The roadshow will enable Indian trade partners in each city to interact with Mauritian delegation comprising airlines, resorts, attractions, DMCs, among others. Vivek Anand, Country Manager, MTPA India, said “We are conducting this Roadshow so that the Indian tour operators, MICE companies and wedding planners learn more about the destination and have an opportunity to meet and explore ways to collaborate with the Mauritian suppliers”.

Austria recorded a total of 147,300 arrivals from India in 2016 which amounts to 25 per cent increase over 2015 and 271,100 overnights registering a 25 per cent increase over 2015. “According to our statistics, which assesses 55 countries across the globe, India was identified as the highest growing market for Austria. Also, Indian outbound market is expected to grow at 8.2 per cent and by 2021, 21.5 million Indians are expected to travel abroad. It is interesting to note that 44 per cent of Indians stayed in 4-star hotels and 19 per cent stayed in 5-star properties,” informed Christine Mukharji, Marketing Manager, Austrian National Tourism Office. Austria Tourism Board conducted its annual roadshow in Mumbai, Chennai and Delhi. Vienna, the capital city received a record 53,522 Indian arrivals corresponding to 32.6 per cent growth as compared to 2015. A total number of 111,531 bed nights were recorded, which is an increase of 28.9 per cent. “We are expecting an increase of nearly 20-30 per cent from India in 2017. India climbed to the 29th position from 42nd last year in terms of source markets in 2016 and we hope to see India in our top 10 source markets soon,” said Isabella Rauter, Team Manager-Media Management, Vienna Tourist Board. The city of Innsbruck recorded 51,000 Indian overnights in 2016 corresponding to a 5 per cent growth over 2015. “With an increase in number of Indian arrivals to Innsbruck, we are now the second most popular destination in Austria after Vienna for Indian visitors. We have some very exciting projects with Bollywood coming up in Innsbruck. The Yash Raj Film-Tiger Zinda Hai, featuring Salman Khan and Katrina Kaif will be shot in …

Tourism Australia and Singapore Airlines have joined hands with the Australian States of Queensland, South Australia, Victoria and Northern Territory, to offer Indian travel enthusiasts subsidised airfares to Australia. The offer features an all-inclusive return economy fare from India starting at Rs. 60,000, with an additional S$20 Changi shopping voucher redeemable during transit, and an A$30 voucher redeemable at Brisbane airport for the first 150 passengers to fly into the city. Aimed at driving visitation to Australia, the campaign will be promoted across television, print and digital platforms. The tactical offer will be live until 15 March 2017 for travel between March 1, 2017 and February 15, 2018, subject to applicable terms and conditions. Nishant Kashikar, Country Manager, India & Gulf, Tourism Australia said “We at Tourism Australia have always perceived air connectivity as one of the strongest pillars for tourism growth, and this has led us to continually focus on our relationship with our airline partners. Singapore Airlines, one of our strongest long standing airline partners, with a significant market share, is indeed a strong partner to promote Australia as a preferred holiday destination, and the campaign devised with them successfully showcases Australia’s myriad of tourism offerings as well as Singapore Airline’s extensive flight network. This initiative is sure to entice Indian travellers to book their next trip Down Under.” Singapore Airlines connects India to key Australian gateways such as Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. The campaign also involves a tie up with SilkAir, the regional wing of Singapore Airlines (SQ), which provides connectivity to Cairns and Darwin. Australia has witnessed a continued growth trajectory in tourist arrivals from India. For the year ended (YE) November 2016 …

The Indian market has reportedly shown good numbers for South Africa during 2016 as it closed the year on a successful note with a 27 per cent growth in arrivals that clocked at 81,429 by the end of the third quarter. Overall spends from India crossed ZAR 1,100,000,000 by the end of the third quarter and average spend per leisure traveller was placed at Rs 590,000 indicating that South Africa attracts a variety of pocket-sizes. Market intelligence delivered by trade partners tells the tourism board that the destination sells to travellers with an Rs 1.5 lakh budget as effectively as it appeals to travellers with Rs 10.5 lakh budget. Hanneli Slabber, Country Manager, South African Tourism– India, said, “We want to sustain this growth and also attract return travellers. Going forward, we are going to focus on increasing the geographical scope of the market – our biggest sources are Mumbai and Delhi, followed by Bangalore and Chennai. The average number of nights spent by Indian tourists in South Africa is now at 11 days for holidays and 19 days for business travellers. I reckon that they’re taking some time off to explore South Africa after the conclusion of their work in SA.  VFR is at 21 days average stay.” The global campaign for 2017 will be rolled out in India through joint marketing campaigns with travel agents, a brand-new Facebook page (Visit South Africa India), television and outdoor advertising campaigns. The Facebook page and all other campaigns will be tailored for India. Travel agents will also undergo destination training and all the aspects that make South Africa amazing through a 17-city Learn SA programme slated for mid-2017.

South African Tourism showcased its new global campaign ‘Wow in every moment’ for the Indian market at their annual roadshow in Delhi. The 4-city roadshow has on offer 65 products and around 120 delegates to discuss business opportunities with the travel trade in India. South Africa recorded 27 per cent growth, with 81,429 arrivals from India by the end of third quarter.  Elaborating on the new campaign, Hanneli Slabber, Country Manager, South African Tourism – India, said, “We want to sustain this growth and also attract return travellers. We are also promoting smaller cities, which have got as many activities, allowing travellers to enjoy the experience, rather than wasting time in commuting.”  

South Korea recorded an increase of 27.3 per cent in Indian arrivals in 2016 as compared to 2015. A total of 195,579 Indians travelled to South Korea last year. According to Byungsun Lee, Director, Korea Tourism Organization, “South Korea will be more accessible to the Indian traveller now. With the positive growth trend, our focus this year will be to promote affordable packages from Delhi and Mumbai with our partners. We shall also seek association with neighbouring tourism boards to jointly promote both destinations and create a win-win situation.” The constant efforts made by the Korea Tourism Organization, New Delhi office on educating the travel trade partners to promote the destination and proactive business approach from the Destination Management Companies (DMC) have been the key factors in the result. Connecting with the end traveller through tactical media platforms and increase in the airline connectivity from Delhi will play as game changer this year.

Japan crossed the 100,000 mark in Indian arrivals in 2016 and witnessed a total of 123,000 Indian visitors, informed Masahiko Sakamoto, Senior Director, Tourism Division, Bureau of Industrial and Labour Affairs at Tokyo Metropolitan Government’s first promotional activity on January 30 in New Delhi called Tokyo Wonderland. He said, “We are focusing on improving the arrival numbers from India through such promotional activities to showcase the culture and tourism products of Tokyo. 2020 is the year we host the Paralympic Games and are expecting a large inflow of tourists too.” He informed that places like Ginza and Shibuya are undergoing an infrastructure transformation and are some of the things to look forward to, apart from the cuisine, shopping, numerous nature parks and theme parks. The event showcased the city and its different attractions under five themes ‘Unique Culture’, ‘Excellent Dining’, ‘Exciting Shopping’, ‘Delightful Stay’ and ‘Comfortable Nature’ and also organised a Japanese tea ceremony for the attendees to experience.