MoCA drafts CAR to handle unruly, disruptive passengers

Ashok Gajapathi Raju, Minister for Civil Aviation, and Jayant Sinha, Minister of State, Civil Aviation, have informed that they are revising the Civil Aviation Requirement (CAR) on ‘Handling of unruly/disruptive passengers’. They said that the CAR is being worked on to enhance the safety and security  of passengers, crew as well as airlines. R.N. Choubey, Secretary for Civil Aviation, gave details of the draft CAR and revealed that CAR defines three levels of unruly behaviours viz. Level 1 – disruptive behaviour, Level 2 – physically abusive behaviour and Level 3 – Life- threatening behaviour. Under CAR, the Airlines will maintain a database of such passengers which will form a National  No-fly List of unruly/disruptive passengers.  Individuals identified by MHA as national security threats will also form part of the National No-Fly List. Such names will be forwarded to the individuals by the airlines indicating the reasons for inclusion of their names in the National NO-Fly List.  For passengers indicated in the National No-Fly List, airlines will have option to bar the unruly passenger from taking flights to/form/within India for a period ranging from 03 months to a maximum of two years depending upon level of unruly behaviour.  For every subsequent offence, the person will be banned for twice the period of previous ban. He also informed that CAR provides for two tiers of complaint handling mechanism in such cases, viz. initial inquiry at airlines level by an internal committee headed by a retired District & Sessions Judge and an appeal at Govt. headed by Retired Judge of a High Court of India.  The Secretary informed that other airlines as well as international airlines were free to take cognisance of No Fly List and extend ban to the concerned individual or group of individuals. However, individuals in No Fly List  identified by security agencies would have no right to appeal. The Secretary also said that after placing the draft on public domain and getting responses and suggestions, the Ministry is confident that the matter would be finalised by the end of June, 2017.

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