Nearly half of travellers can’t remember OTA they used to book their last leisure trip: Travelport

According to the Modern Retail Study, new independent research commissioned by Travelport, nearly half (46%) of travelers can’t remember which online travel agency (OTA) they used to book their last leisure trip. However, travelers who do remember the OTA they used, had an “above average” or “excellent” booking experience (78%).

error: Content is protected !!