In a bid to streamline its sales process, SOTC has introduced a new sales app called ‘Engage’. The mobile sales app empowers field representatives to close deals on the go from anywhere. Sales representatives can now deal with last-minute scenarios. This allows users to customise the app for their business, close deals faster, use marketing features to turn consumers into customers and deliver customer service immediately.
Daniel D’souza, Head Sales, India and NRI Markets, SOTC Travel said, “The sole purpose of introducing the app was to boost the team’s sales productivity while giving the team the core sales tools needed to grow the business. With mobile data reiterating the Indian travellers’ shift to ecommerce, as pioneers in the travel services space, we are pleased to present the new sales app.”
The app simplifies the sales and booking process for the sales user, enhances customers’ experience and lowers risk of errors. Users can now record bookings and confirm packages while they are on the go.