Tag Archives: Cathay Pacific Airways

Cathay Pacific Airways recently celebrated its 10th year of passenger flight operations between Chennai and Hong Kong. Since flights were launched in 2008, more than 600,000 passengers have travelled from Chennai and approximately 39,000 tons of cargo have been carried. Cathay Pacific began passenger flights with four weekly flights in 2008 operating an Airbus 330-300 aircraft. In 2010, to meet the increasing demand from both business and leisure travellers, the airline expanded to daily operations. The airline has also launched bonus Asia Miles for every round trip or one way journey from Chennai to North America, Asia or Australia between June 15 and 15 August 2018. Rajesh Menon, Cathay Pacific’s Regional Sales and Marketing Manager – South Asia,  says, “We are delighted to have completed 10 successful years of operations from Chennai. We began with 4 weekly flights and in a few years were able to expand to daily flights due to the great potential Chennai offered. Our flights have catered to a wide segment of passengers that include corporate travellers, holiday makers, VFR traffic and students, travelling to the popular destinations of Hong Kong, San Francisco, Tokyo, Shanghai, Sydney to name a few. Chennai continues to hold tremendous opportunity with the growing economic developments in the state. We are excited about our future prospects and look forward to offering our passengers a life well-travelled with our products and services.”

Cathay Pacific Airways conducted a series of sales blitz and workshops in Ahmedabad, Pune and Mumbai to mark the reintroduction of its Premium Economy Class and the increase in capacity on flights from Mumbai. Cathay Pacific used to operate Premium Economy until October 2015. The airline has introduced the Boeing 777-300ER aircraft on the Mumbai–Hong Kong route from October 30. Rajesh Menon, Regional Sales & Marketing Manager-South Asia, Cathay Pacific, said, “We are thrilled to share these new developments in Cathay Pacific with our key trade and corporate partners. It is their support that has encouraged us to increase capacity on this route and reintroduce our Premium Economy cabin, which will provide even greater convenience and give our customers another reason for choosing Cathay Pacific.” Workshops were held for the travel trade fraternity in Mumbai which consisted of interactive sessions and covered a range of topics that include Cathay Pacific’s product and service, network and connections, loyalty programme, destination guides etc. This was followed by a week-long sales blitz that included a competition for the travel agents to upload their most fun picture on Cathay Pacific’s Facebook page. The Boeing 777-300ER aircraft will operate on the daily CX 660 service from Mumbai to Hong Kong and CX 663 flight from Hong Kong to Mumbai. This will mark a 21% increase in passenger capacity and 67% increase in cargo capacity out of Mumbai on Cathay Pacific flights.

In a latest development regarding agency commission, Cathay Pacific and its subsidiary Cathay Dragon has withdrawn its IATA commission to travel agents applicable for any/all tickets issued in India. It will go from five per cent to zero commission with effect from May 1, 2017. In a letter signed by Rajesh Menon, Regional Sales and Marketing Manager, South Asia, Cathay Pacific Airways and Cathay Dragon, to all its trade partners, reasons, ‘Market dynamics for the aviation industry have changed in the recent times and has resulted in making the operating environment for our airline very challenging. The projections for the aviation industry and for our airlines remain to be volatile in the future.’ All tickets issued prior to May 1, 2017 will be eligible for a five per cent IATA commission. It adds, ‘We request you to kindly make a note of the change in commission structure and the effective date as this change might require a change in your business model too.’

Cathay Pacific Airways and its subsidiary Dragonair have revised their baggage policies and will now be offering customers an additional 10kg of check-in baggage. The new policy will be valid starting September 15, 2016, and will be available to all passengers, whether they are travelling economy, business or first class. But, the revised checked baggage policy will have a limitation on pieces of baggage. Economy, premium economy and business class passengers will be able to check-in up to two pieces of luggage, while those in first class will be entitled to a maximum of three bags. On the other hand, Marco Polo Club silver, gold and diamond tier members would get an extra 10kg, 15kg and 20kg, respectively. Meanwhile, Dragonair has also revealed that it will increase its carry-on baggage allowance to match that of Cathay Pacific. From a set 5kg for all classes, the new allowance will grant economy and premium economy passengers a new limit of 7kg, while business and first passengers will receive 10kg and 15kg respectively.

Cathay Pacific Airways and Dragonair have announced additional baggage allowance for students travelling from India to Hong Kong, USA or Canada. This offer is valid for travel from May 1 till September 30, 2016, and from December 1, 2016, to January 31, 2017. Students booking a one-way or return ticket on the airlines’ websites or Mobile App before June 30, 2016, in the eligible economy and premium economy class, can avail of additional baggage allowance. They can avail of additional 10 kgs baggage allowance while travelling to Hong Kong and can carry one additional piece of 23 kgs while travelling to USA or Canada. In order to avail this offer, students will need to share a copy of their university admission letter / identity card from the university, student visa copy, passport copy and ticket copy.