Tag Archives: CEO

Seychelles continues to ride the wave of growth with increasing number of Indian tourists each year. 2017 marked India’s placement as the top seventh source market for the destination with over 13500 visitors from India. The numbers are only increasing with over 8000 passengers having travelled in the first half of 2018, even before the peak honeymoon season of October-December. The destination now sees a growth in family and celebrations segment as well with a steady rise of 13.3% in Indian tourist arrivals from January to July 2018 vis-a-vis the same time period in 2017. This increase can be attributed to the India tourist office’s committed focus on promotion of the destination, interest and efforts from the hotels and DMCs to capture the Indian market, increased customer awareness due to innovative digital presence along with direct flights from Mumbai five times a week. Commenting on this accomplishment, Sherin Francis, CEO, Seychelles Tourism Board said, “We have always adopted innovative strategies and marketing collaborations to present Seychelles as the ideal luxury holiday destination in India. The growth would not have been possible without the constant support of Air Seychelles, the DMCs and the hotels who walk with us hand in hand in going the extra mile to ensure year on year success.” Lubaina Sheerazi, COO, Blue Square Consultants which is the India office for the Seychelles Tourism Board accounted this increase to focused efforts into innovative marketing campaigns and precise targeting of the destination to the Indian audience.  

Expanding its presence in China in November 2017, OYO has grown its presence in the country by 50,000 exclusive rooms with a strong presence in cities including Hangzhou, Xian, Nanjing, Guangzhou, Chengdu, Shenzhen, Xiamen and Kunming among others. It recently launched its exclusive hotels in Hulunbeier City, Sanya City and Hainan Province. Commenting on the business performance, Ritesh Agarwal, Founder & CEO, OYO said, “We are thrilled with the response OYO Hotels has received in China. It is well-established that there is a great demand for good-quality accommodation among the 400 MM middle income people in the country. July was a milestone month where we added 25,000 rooms to our chain and look forward to achieving a similar feat in the coming months. It’s been a truly exciting journey for us and we believe that the innovation and R&D being offered in China will assist us and the mission globally.” With its unique business model, OYO works in close proximity with its hotel partners while ensuring a quality living experience to guests, promising benefits to both. In India, OYO has a 100,000-exclusive-rooms strong chain with a presence in over 160 cities with Malaysia and Nepal as the other two international destinations where the chain is present.

One of the major topics discussed at PATA India Chapter’s Tourism Powerhouse 2018 was ‘Enabling growth through disruptive tourism’. The session saw in attendance some of the stalwarts from Indian and international travel and technology sector. Moderating the session was Mario Hardy, CEO, PATA while the panelists included Jen Oreel, Founding CEO, Octotrip; Matthew Powell, Managing Director—MESA, Travelport; Sanjay Kumar, Former CCO, IndiGo and Paras Loomba, Founder, Global Himalayan Expedition. The panel discussed how the industry needs to cope up with different disrupting forces including start-ups, technology, etc by sharing real -time examples.  

The second day of Tourism PowerHouse opened with a panel discussion on ‘Digital Marketing- Today’s Firepower’. Moderated by Jose Leon, President, Indigo Consulting, the session’s panelists included Nikhil Kumar, CEO & Co-Founder, TACT, Balaji Viswanath, Vice President—Digital Acquisition and Capabilities, American Express and Mario Hardy, CEO, PATA. The panelists discussed how content is the key factor to create unique stories for travellers across all mediums and how they are leveraging digital technology. They claimed that making unique stories for every state in India is crucial instead of every state promoting everything to travellers.

Mario Hardy, CEO, PATA, presented the summary remarks at Tourism PowerHouse 2018— a PATA India initiative, held recently in New Delhi. Addressing the attendees at The Park, New Delhi, Hardy said, “We live in an uncertain and a very complex world. Things are changing at a phenomenal speed. We need to prepare ourselves for the disruptions in future. At Tourism Powerhouse, we have talked about the importance of local experiences and authenticity. The wealthiest of travellers are also looking for experiences and so are the millennials. Creating these unique experiences is a challenge that the travel industry is facing to remain in the business and to remain in the interest of these future travellers. Today, it is required to create memorable experiences that people want to share on social media as well as with friends and relatives, as they are the most trusted source of information on travel.” Insisting that the focus on experiences would be key to the growth that India needs to see in tourism, he said that the Tourism Powerhouse is a great initiative by PATA India Chapter and he hopes that it becomes a regular event.

Highlighting areas where the Ministry of Tourism will spend more on promotional activities, Rashmi Verma, Secretary, Tourism and Chairman, PATA India Chapter, spoke of the Ministry’s three-pronged strategy at PATA India’s first-ever Tourism PowerHouse held at The Park, New Delhi. “We have a three-pronged strategy for increasing inflow to the country. First, we have G2G interactions; 16 MOUs have been signed in this regard. The second is promoting through B2B interactions, where we have employed a number of methods. We have been participating in all major world tourism marts that give us an excellent opportunity. Apart from that, we have roadshows in which we lead a delegation of the industry and give a platform to them for further networking. This year, we’re taking things a step forward and organising India Travel Mart in September, which is likely to get 250 buyers from around the world. The third part of the strategy is more B2C interactions. How we reach out to consumers is the third aspect of our strategy,” she elaborated.

Over 900 registrations were recorded on the first day of the third edition of  Global Panorama Showcase in Kolkata. The inaugural day was inaugurated by Bruce Bucknell, Deputy High Commissioner, Kolkata; Anil Prashar, CEO & President, ITQ; Natihaika Msuya, Minister Plenipotentiary (Political & Consular Affairs), Tanzania Embassy, New Delhi; Devesh Aggarwal, Chapter Chairman- Eastern Region, TAAI and Anil Punjabi, Chapter Chairman – Eastern Region, TAFI; among others. With a huge footfall on the first day of GPS Kolkata, Team GPS has high hopes for the same on the consecutive two days. Bucknell, while sharing his views on GPS, said, “GPS is a great platform as it brings the entire travel fraternity together and bridges the gap between Tier I, II and III cities. India is a market with great potential.”

Niraamaya Retreats, a collection of boutique properties across India, has announced its first foray in North India to operate and manage Royal Heritage Haveli in Jaipur. Located on the outskirts of the city, the haveli offers unique experiences such as destination cued dining, cooking sessions revealing the secrets of the family’s favourite recipes passed down generations, a hands-on hand-block printing workshop and a private class of Polo at a nearby farm. Elaborating on the expansion, Manu Rishi Guptha, CEO, Niraamaya Retreats, said, “Our entry in to North India is a big step towards establishing a significant pan-India presence for the Niraamaya brand. Each of our properties brings a unique combination of local and cultural activities complimented with the boutique Niraamaya experience. We are delighted to mark our debut in Rajasthan with the iconic Royal Heritage Haveli which has all the hallmarks of a magnificent boutique property which entails a rich heritage, a serene location and most importantly the gracious hospitality of the noble family who interacts with the guests.” Built in the 18th century as a hunting lodge for the Jaipur royal family, the sprawling five-acre property offers 19 spacious suites. Built in the Indo-Saracenic style of architecture, each of the living spaces has a unique character which exudes regal charm and features well-appointed interiors that provide the highest standards of luxury and comfort.    

As the term of the current Skål National Committee Board came to an end, a new Skål National Committee Board for the term 2018-20 was elected at the Skål India AGM held recently at Hotel Grand Hyatt Bolghatty – Kochi. Sk Ranjini Nambiar, CEO, Footloose Yatra Consultants, Bengaluru has been appointed as the President.

Travstarz Global Group has recently opened its Mumbai Regional Office. Speaking on the development, Pankaj Nagpal, Managing Director, Travstarz Global Group, added, “We already had presence in Mumbai with our sales team, but we have now opened our full-fledged office with our Sales and Operations teams to be based in Mumbai to look after the entire West India region catering to Gujarat, Maharashtra and even MP. The team will be led by Hema Manghnani, Executive Director of the company based in Mumbai. The team size will be around 15 for the time being in addition to the sales teams at various locations”. Hema Manghnani said “We expect a huge surge in business from the Western Region after the opening of our office and with our operations team stationed here as local presence and local language speaking team makes a big difference.” Sucheta Nagpal, Director & CEO, Travstarz Global Group, also announced the start of their DMC operations for Egypt. “As per our expansion strategy, we have been making strategic investments overseas and Egypt is our latest addition for our DMC operations. With our own fleet of vehicles, we are contracted with all major hotels in Egypt.” He added