Tag Archives: Lufthansa Group Airlines

The Lufthansa Group airlines (Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Air Dolomiti) have announced the extension of free rebooking period till December 2021. The company said that the trip can be rebooked free of charge to a new travel date up to the second half of next year but it must be before 31 December 2021. This rule applies to tickets booked up to and including 30th June 2020 and with a confirmed travel date up to and including 30 April 2021. Passengers who wish to change their travel date can make a one-time rebooking free of charge for the same route and the same class of travel. Previously, the new trip on rebooking had to start by April 30, 2021, which has now been extended up to and including December 2021. The Lufthansa Group said that the rebooking must be made before the originally planned start of travel.  

The Lufthansa Group has introduced an integrated group booking tool- Book-a-Group for flights with Austrian, Lufthansa and SWISS. This tool is exclusively accessible to tour operators, consolidators and travel agents. With this single online tool, travel agents will be able to request group journeys for ten persons or more from any segment of travel like group of private individuals, business travellers or tourists, with the three network airlines in any combination and bookings can be made with immediate confirmation. “With the new, integrated ‘Book-a-Group’ tool, we have been able to implement a further step in the harmonisation of our products and services across all network airlines. This will make it even easier for our ticket intermediaries to make group enquiries and bookings with the Lufthansa Group”, explained Dieter Vranckx, Vice President Sales Asia-Pacific, Lufthansa Group Airlines. This tool is available in 14 different languages. Upon enquiry it will deliver an offer and price quote in real time. The commercial conditions for group journeys have been improved and standardised in one single contract valid for all the Group’s hub airlines. Another significant addition is booking option for short term bookings. In future, it will be possible to cancel bookings within the last 60 days before the actual flight, at no charge, from 72 hours after the booking from a single point of contact. The tool will also  allow to make enquiries for bookings involving combinations of flights with further members of Lufthansa Group Airlines (Brussels Airlines and Eurowings), as well as with many other Lufthansa partner airlines. This will allow ticket intermediaries and travel agency staff to offer their customers an even wider network of routes, as well as improved availability.

Come March 2017, Brussels Airlines will come on board with Lufthansa Group Airlines. Lufthansa Group Airlines represents Lufthansa, Swiss and Austrian in India. Wolfgang Will, Director South Asia, Lufthansa Group Airlines, said, “Lufthansa Group Airlines will also now represent Brussels Airlines in India from March 2017 onwards and has also announced five flights from Mumbai to Brussels from the same month.” Will also added that they have received a robust load factor from India which is over 85 per cent.