Tag Archives: Roseate Hotels& Resorts

Roseate Hotels & Resorts has partnered with Paris-based hospitality AI SuperApp, Quicktext to benefit from cutting-edge AI technology for their hotels based in the UK. The brand proffers a collection of seven luxury hotels across India and the United Kingdom, characterised by their unique charm, immaculate hospitality, highest standards of service and attention to the finest detail. Each of the hotels is strategically located and offers its guests a bespoke experience that has been well recognized and featured by key travel and hospitality media across the world. Following an engaging and meticulous process of research, this strategic partnership began with the introduction of Rose, the virtual assistant modelled specifically to reflect the benchmark service standards the brand is synonymous with: optimize guests’ interactions, enrich communication at every touchpoint, boost guest satisfaction, streamline operations and, last but not least, immaculate service. Best of all, the continuous analysis of big data (via (Q-Data & Q-Channel) is delivering actionable insights to Roseate Hotels & Resorts for new high value services, revenue management and personalized marketing campaigns. Quicktext also provides services to optimize sales and content (Q-Sales, Q-SEO, Q-Dynamic). Quicktext, the hospitality AI SuperApp is deeply impacting the world of hospitality marketing and operation with its outstanding, innovative solutions based on Q-Brain+, the hybridisation of classic conversational AI and generative AI. Ravi Birdy, Executive Director, Roseate Hotels & Resorts said, “We encourage and thrive on a culture of immaculate service, evolution, dynamism and growth! As part of our brand vision, we are on a constant quest to improve our products and services in order to offer an enriched, bespoke experience to our guests. The promising avenues that AI has opened today in the world …

Roseate Hotels & Resorts has continuously demonstrated its commitment to the growth and development of its human capital. In line with this, is the establishment of the Roseate Learning Centre, a dedicated space designed to foster self-paced learning. Led by the visionary CEO, Kush Kapoor, Roseate Hotels & Resorts has embarked on several pioneering initiatives aimed at enhancing the skills and knowledge of its associates. Through the integration of the LobsterInk Learning Management System, associates have access to a comprehensive array of educational modules covering various aspects of hotel operations and management. Partnering with LobsterInk, a subsidiary of Ecolab USA, brand Roseate has brought globally recognized training materials and resources to its associates. The platform offers training videos, materials, quizzes and assessments, with completion badges recognized and linked to individual appraisals, incentivizing learning and growth. Furthermore, the implementation of LobsterInk empowers Heads of Departments to monitor and track the progress of their teams in a transparent manner, fostering a culture of accountability and excellence. Complementing the digital learning platform are specialized programs such as the Professional Development Programme and the Back-To-Basics Programme, designed to enhance managerial skills and reinforce customer-centric values among associates. Recognizing the importance of language proficiency in the hospitality industry, the hotel chain has also introduced Spoken English Training for colleagues, enhancing their communication skills and self-confidence. In its commitment to nurturing future leaders, Roseate Hotels & Resorts has launched the Executive Development Programme, providing intensive training to fresh hotel management graduates. Additionally, the Roseate Mentorship Programme identifies and supports promising students from select institutions, offering internships and training opportunities to groom them for future leadership roles within the organization. Kush Kapoor, CEO, Roseate Hotels & Resorts …

Bird Group’s burgeoning hospitality vertical, Roseate Hotels& Resorts has acquired The Dunstane Houses, a luxury five-star boutique hotel in the heart ofEdinburgh, Scotland, a fascinating addition to the unique collection of hotels in the UnitedKingdom. The Dunstane Houses, winner of ‘Best Boutique Hotel Experience in Scotland 2020’, is dated circa 1851 and is situated in Edinburgh’s West End. The property is set across two villas and offers 35bespoke guest bedrooms and suites, a bar & restaurant, lounge, garden conservatory and private gardens. Refined, relaxed, luxurious and intimate, The Dunstane Houses, spreads across two newly refurbished, heritage Victorian townhouses. It is a relaxing sanctuary that seamlessly blends the story of the Scottish capital city, its history and lineage with contemporary, modern luxury and comfort. The Dunstane Houses have stood at the gateway to old-town Edinburgh since the 1860s.They have witnessed the evolution of modern-day Edinburgh, offering a stylish and welcoming city retreat with an authentic Scottish soul. “Edinburgh is a renowned tourist and business destination for guests from across the globe. We are delighted to expand our footprint beyond London, Reading and Bath to Scotland, adding to our spectacular collection of boutique hotels in the United Kingdom. Roseate Hotels & Resorts is committed to offer an outstanding stay and dining experience to its guests and look forward to contributing meaningfully to the vast repertoire of tourism in Scotland,” said the Official Statement from The BirdGroup. Characterful, evocative interiors, inspired by the neoclassical design of old-town Edinburgh, the Dunstane Houses’ promise to offer an experience, unimagined. Roseate Hotels & Resorts known for their understated charm, elegant interiors and a mindful restoration of heritage properties promise to add their signature touch to The …