Addressing a webinar organised by CAPA India on ‘Reinventing the Airline Business Model in India’, Kapil Kaul, CEO, South Asia, CAPA, said that there is a need to structurally reshape the Indian airline industry – both internally and externally. He also said that post-COVID, the industry may see another round of market exits, this time inflicting more permanent damage on the industry and economy. In the past, the system was largely aware that Kingfisher and Jet Airways were likely to fail, but there was no visible course of correction or action.