Travelport completes onboarding of first wave of NDC customers

Following the successful implementation of its New Distribution Capability (NDC) roadmap during 2018, Travelport  has completed the onboarding of the first group of travel agencies to receive access to NDC content. In October 2018, UK-based travel agency Meon Valley completed the first live booking using NDC content through Travelport’s Smartpoint desktop. The next phase of Travelport’s NDC roadmap involved onboarding a larger group of travel agencies. To ensure NDC works for all parts of the travel ecosystem, Travelport has implemented its booking solution with a wide variety of agencies of different sizes, including American Express Global Business Travel, dnata, Gray Dawes Group, Global Travel Management, Meon Valley Travel, Premier Holidays, TAG, Travel Counsellors and Travel & Transport Statesman.
Commenting on this milestone in Travelport’s NDC delivery, Nick Dagg, SVP Global Agency Sales said, “We work at the heart of the travel industry and our agency customers rely on us to provide them with choice through access to the broadest range of travel content. NDC is no exception and we’ve taken great care in managing the roll-out of our NDC booking capability through Smartpoint to our agency customers. This has allowed us to learn as we go, listen to the important feedback from our customers as they operate in this new distribution era and refine our NDC solution to ensure it provides seamless, integrated travel choice.”
John Bukowski, Director, Content and Distribution, American Express Global Business Travel said, “We are working with key parties to ensure we continue to deliver access to all content, with a focus on improving traveller experience, controlling cost, maintaining full end to end servicing, as well as transparent fares, pricing and comparison shopping. NDC is an important step in advancing airline offers and fare options, which we believe should remain focused on delivering value to corporate clients and not as a means to limit access to content, add cost, or force new and costly airline connectivity.”
Following the successful onboarding of the current agency partners, Travelport will continue to refine its NDC booking solutions. Travelport will follow up with further Smartpoint enhancements along with an API NDC connection channel through Travelport’s Trip Service API mid-year.