Category Archives: Aviation

Now IATA rule requires agents to get passenger contact info while booking flights

According to IATA, agents and advisors booking flights for clients through the association’s Passenger Agency Program must ask travelers if they want their contact information shared with airlines in the case of operational disruptions. Agents and advisors will be required to enter the passenger contact information when booking flights beginning June 1. Carriers will be able to use the information to advise passengers of irregular flight operations and disruptions. “In the event the passenger exercises his or her right not to provide contact details it is incumbent on the Agent to indicate that the passenger has declined to provide such details, and to enter the refusal in the PNR to limit any statutory liability,” the IATA rule now reads. “In such a case, the Agent must actively advise the passenger that they may not receive information from the airline relating to flight cancellation or schedule changes (including delay in departure).” For travelers who decline to share their phone number and/or email address, agents and advisors will have to report the client refused to provide the information. While the rule has been in place since 2013, it is now a requirement instead of a recommendation As for how the information will be used, IATA officials said it would not be utilized for marketing or sales purposes, but instead will be for flight cancellations, schedule changes and other related operational notifications. The IATA Passenger Agency Program provides a system for the accreditation of travel agents that meet specific industry standards and financial criteria. Currently there are some 56,261 IATA accredited travel agents operating in 207 countries and territories. (Source: Travel Pulse)

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Lounge, transit hotel at Bengaluru Airport to partially shut from June

Lounge and transit hotel facilities at the Bengaluru airport will remain partially shut between June this year and March 2021, owing to the refurbishment work which commences from the next month, BIAL said in a statement. The refurbishment project will be executed in two phases spanning 18-20 months, Bengalore International Airport Ltd (BIAL) said in the release. “Starting June 1, parts of the domestic and international lounges and transit hotel would be closed,” BIAL said. Billionaire Prem Watsa’s Fairfax Group-promoted Bengaluru airport currently has four lounges — two in international security hold area (SHA) and the other two in the domestic SHA. “Our vision is to improve lounge facilities to enhance the on-ground travel experience of our passengers. The new lounge concept is aimed at providing the ultimate hospitality experience,” said Kenneth R, chief commercial officer, BIAL. The refurbishment work will be executed in two phases spanning 18-20 months, a BIAL spokesperson said adding the AGL (above-ground level)lounge in domestic and international SHA will remain close from June 1 till April 31, 2020. The Plaza premium lounges in the international and domestic SHAs will not be available for services between April 1 and March 31, 2021, he said. The new lounge operator, a joint venture between Gate Group and Travel & Food Service (TFS) India, will take over operations of the facilities, BIAL said adding that all the four lounges will resume operations in a phased manner. Once the refurbishment of the facilities is completed, the users will have a new and exclusive lounge and transit hotel experience, the release said

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Air India to launch Red Eye flight to Delhi from Bengaluru

The late night flights from Bengaluru to Kochi and Ahmedabad on Air India have been a great success and the airline is now all set to start this service to New Delhi. This service will begin from June 5 and will take-off from Bengaluru at 11 pm and will reach Delhi at 1:30 am, the next day. The fare of Red Eye flight will be cheaper than the day-flights and is expected to attract lot of flyers. (Source: New Indian Express)

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SpiceJet to start 20 new domestic flights between 26-30 May

SpiceJet will launch 20 new domestic flights from next week, mainly focusing on its Mumbai base. New services include flights to Tirupati, Vijaywada and Thiruvananthapuram from Mumbai and will be launched between May 26 and May 30. The airline has stepped into the slots vacated by Jet airways for all the latest launches out of Mumbai and so the flights will depart from Terminal 2 of the airport. The tickets are also available to purchase. SpiceJet in a statement said that out of 20 flights, 18 of them are connecting Mumbai with cities like Goa, Hyderabad, Kochi, Kolkata, Kanpur, Patna with additional frequencies. All new flights will be operated daily on Boeing 737-NG aircraft expect the Mumbai-Kolkata flight, which will not be operational on Wednesday and Sunday.

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KLM to launch direct Bengaluru-Amsterdam flight from 28 October

KLM Royal Dutch Airlines is all set fly from Bengaluru to Amsterdam, starting October 28, 2019. The launch of this new flight comes in line with the suspension of Jet Airways’ service to the route. The frequency of the flight will be thrice a week on Boeing 787-9 Dreamliner with a configuration of 30 seats in business class, 45 seats in the economy comfort class and 219 seats in economy. It was in 2017 that Jet Airways made Amsterdam its hub and launched its flight on the route in cooperation with Air France-KLM and the latter’s US partner, Delta Air Lines. KLM has reportedly said that Jet’s suspension of international flights in April, the carrier has decided to increase its capacity to India in order to be able to offer “alternatives to our customers and to continue to meet market demand.

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Domestic passengers to account for 63% of total growth by 2037

Domestic passengers will account for around 63 per cent of the total growth by 2037, or 228 million additional passengers, as per a recent ‘Project Rupee Raftaar’ report by the Ministry of Civil Aviation. Foreign passengers will contribute less to overall growth, representing 37 per cent of the total market growth, equal to 131 million additional passengers. Of the 6.1 per cent average annual growth in Indian air passenger demand over the next 20 years, improvements in living standards (via higher incomes) are expected to contribute the major share, at 5.1 percentage points. Favourable population and demographic factors are forecast to contribute 0.6 percentage points to annual growth. Other factors, mainly future technological gains, will contribute 0.8 percentage points per year.

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Passengers carried by domestic airlines during Jan-Apr up by 3%: DGCA

According to the recent traffic report by Directorate General of Civil Aviation (DGCA), Passengers carried by domestic airlines during Jan-Apr 2019 were 464.47 lakhs as against 453.03 lakhs during the corresponding period of previous year thereby registering a growth of 2.53%.  However, The passenger load factor in the month of Apr 2019 has shown decreasing trend compared to previous month due to end of vacation period of various sectors.

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Bangkok-Jaipur route to resume on Thai Smile in June

Thai Smile Airways, the wholly owned regional subsidiary of Thai Airways will resume its Bangkok-Jaipur flight from June 1, 2019. Earlier, the airline used to operate daily flights till March 31 and stopped the operations due to construction of a taxi track parallel to the runway. The flight will take off for Bangkok at 2:15 am from Jaipur International Airport. Reportedly, no flights have been operating between 10 pm to 5 am since March 31. Currently, Air Asia operates flights to Bangkok four days a week.  

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Air India aggressively adds domestic and international flights

The national carrier Air India will be offering an additional 3,500 seats per  week from June 1 on Mumbai-Dubai-Mumbai route. Also, from June 2, 2019, the airline will offer an additional 3,500 seats in a week on the Delhi-Dubai-Delhi route. On domestic front, Air India will be introducing new flights on Varanasi-Chennai-Varanasi route and Bhopal-Pune-Bhopal route starting from June 5, 2019. The flights on the Delhi-Raipur-Delhi route will be increased to 14 flights per week from the existing seven flights per week schedule. The number of flights per week will be increased on Delhi-Amritsar-Delhi, Delhi-Bengaluru-Delhi, Chennai-Kolkata-Chennai, Chennai-Ahmedabad-Chennai, Mumbai-Vizag-Mumbai and Delhi-Vadodara-Delhi routes.

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